PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are seeking a proactive and detail-oriented Product Assistant to join our team. In this role, you will play a critical part in supporting the Product Manager with various tasks related to hardware development, market research, and product commercialization. You will work closely with the Product Manager to ensure the smooth execution of product development projects and contribute to the success of our innovative hardware solutions.

This role requires fluent Chinese language skills to communicate effectively with suppliers and stakeholders in Chinese-speaking markets.

Key Responsibilities:

Market and Supplier Research

• Conduct market research to identify trends, customer needs, and opportunities.
• Perform competitor analysis to benchmark product features, pricing, and positioning.
• Research and evaluate potential suppliers to support product development and procurement.
• Provide administrative and operational support to ensure project timelines and deliverables are met.

Product Performance Testing

• Assist in product testing and validation to ensure quality and performance standards.
• Document and report issues or bugs to the development team for resolution.
• Develop and maintain test plans, test cases, and performance criteria.

Product Documentation

• Create and maintain product manuals, user guides, and compatibility charts.
• Ensure all product documentation is accurate, comprehensive, and user-friendly.

Packaging and Labeling

• Oversee the development of product packaging, including serial number labeling and design.
• Ensure packaging aligns with branding and complies with regulatory standards.

Requirements

• Diploma in Engineering, Business, Marketing, or a related field. 

• Fluent Chinese Skills (spoken and written) to liaise effectively with Chinese-speaking suppliers and stakeholders.
• A general interest in electronics and consumer hardware is a plus
• Excellent analytical skills with the ability to interpret data and provide actionable insights.
• Strong communication skills, both written and verbal.
• Detail-oriented with excellent organizational and time management abilities.
• Proactive problem-solver who thrives in a fast-paced, dynamic environment.
• Ability to collaborate effectively with cross-functional teams.
• Knowledge of the MS Suite (Excel, Power Point)