Processor, PCGS (Temp-to-Hire)

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, Goldin, and the Long Beach Expo collectibles trade show.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

We are looking for a Processor (Temp-to-Hire) to join our Professional Coin Grading Service (PCGS) team. This role reports to the Bulk Supervisor and will work onsite from our headquarters in Santa Ana, CA.   

What You’ll Do:

• Counts and verifies that the product quantity matches the submission form
• Verifies that information on the submission form matches the identifying sticker on the outside of the box.
• Verifies that all information on PCGS flip matches the information on the coin.
• Prints flips with correct info for orders to be processed verifying any special request.
• Organizes all incoming service orders for verifiers/graders
• Works day-to-day with the Vintage coin Graders to process all orders in a timely manner
• Processes orders by service level and expedites orders as necessary
• Enters coin info and results accurately in the Grading system 
• Supports the rest of the PCGS Operations Team with other duties as assigned
• Prioritizes weekly list of urgent orders 
• Maintains graders stations with a constant workflow
• Unloads product from verifiers stations to the V2 team
• Multitask to everyday’s needs

Who You Are:

• You have proficiency with computers and software applications such as Microsoft Word, Excel, Outlook and 10-key.
• You are able to work well with others.
• You respect others and work well under pressure.
• You can demonstrate accuracy while still maintaining a high level of productivity.
• You follow instructions well and respond to management directions
• Problem Solving:  Ability to identify and resolve problems quickly and accurately, with limited supervision.
• Organization: Ability to multitask, manage time efficiently, and prioritize what work needs to be done first.
• Time Management: Ability to coordinate time and job duties to process orders quickly and efficiently.
• Interpersonal Skills: Communicate clearly and intelligently with other departments as well as others outside of the organization.
• Teamwork:  Willingness and ability to work well with others while balancing team and individual responsibilities.
• Organizational Support:  Follows policies and procedures set forth by the company.
• Communication Skills - Must be able to communicate effectively either orally or by other means; email etc.
• Judgment:  Make appropriate decisions using common sense and based on company policies and procedures.
• Professionalism:  Approach others with respect and work well under pressure.

Physical Requirements: 

• Sitting for a long period of time
• Walking
• Standing
• Bending neck
• Bending waist
• Hand Use
• Lifting 10 lbs. up to 50lbs.
• Carrying 10 lbs. up to 50lbs

Hourly Rate: The reasonable estimated hourly rate for this position is $17. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Candidates must be authorized to work in the United States. 

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.