Coupang is hiring a

Process Innovation Specialist (Hub Quality)

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

[Team Overview]
Hub operations team is responsible for managing and improving cost, quality, and on-time delivery of Hub process in Coupang's FC (logistics center).
We focus on improving standard productivity-based cost, improving quality through process design and process improvement, and managing On-Time Hub Department for on-time delivery to customers.
FC's Hub operation process is focused on data, field-based, and process improvement.

 

Roles and Responsibilities

- Executing Logistics projects in the sort centers across the country.

- Executing projects on managing quality of delivery.

- Hub Capacity Planning and Management to prevent Loss

- Improve cost by improving Hub productivity and Hub operational processes

- FC to Camp Network Designing

- Stakeholder Management (FC Leader, Control Tower, Logistics)

 

Essential Qualifications

- Who has bachelor’s degree

- 3+ experience in logistics planning and related experiences

- Who has an experience of leading and experiencing logistics projects

- Who Has the ability to analyze and process data (Excel, PowerBI)

- Who has abilities to collaborate and communicate smoothly with relevant stakeholders

 

Peferred Qualificaitons

- Fluent English Speaking

- Data extraction, process, analysis skill of SQL

- Who has experience reporting using Tableau, Power BI, etc
- Who has a strong understanding of E-commerce or logistics services in general

- Master degree in logistics or SCM

 

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