Western Digital is hiring a

Process Excellence Program Manager

Bang Pa-in District, Thailand
Full-Time

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Training and Continuous Improvement Program Development: Design, implement, and maintain programs for employees at all levels.
  • Needs Assessment: Conduct regular assessments of training needs across departments through surveys, interviews, and performance evaluations. Collaborate with department managers to identify skill gaps and ensure that training initiatives are aligned with business objectives.
  • Training Delivery: Facilitate engaging and interactive learning sessions both in-person and virtually. Leverage a variety of instructional methods, including workshops, e-learning modules, one-on-one coaching and Community of Practice.
  • Learning Materials: Develop and update training materials, presentations, and resources that support different learning styles and business needs.
  • Knowledge Management:  Create, improve and sustain a system to capture individual knowledge and convert organizational knowledge.
  • Employee Programs:  Design and implement continuous improvement initiatives to enable and measure application of learning including creating promotional materials.
  • Performance Evaluation: Measure the effectiveness of employee programs through participant feedback, assessments, and performance metrics. Use data to continuously improve and refine training approaches.
  • Leadership Development: Create and manage leadership development programs to ensure a pipeline of skilled leaders for the organization’s future growth.
  • Mentorship and Coaching: Provide ongoing support and mentorship to employees and managers to reinforce training initiatives and drive continuous improvement.
  • Collaboration with Stakeholders: Partner with managers and Subject Matter Experts and senior leadership to align training programs with organizational goals and ensure that training initiatives are prioritized appropriately.
  • Budget Management: Develop and manage the training budget, ensuring cost-effective use of resources while maintaining high-quality training experiences.
  • Stay Current: Keep up to date with the latest trends and best practices in training, employee development, and learning technologies.

REQUIRED:

  • Bachelor’s degree in engineering. A master’s degree or relevant certifications is a plus.
  • Minimum 5 years of experience in training, learning, or organizational development in manufacturing set-up
  • Coaching / Mentoring experience
  • Skilled in MS Office particularly powerpoint and excel

PREFERRED:

  • Coaching certification
  • Lean/Six Sigma certification
  • Skilled in JMP / Minitab
  • Knowledge in Project Management
  • Proficiency in ChatGPT, canva and apps like Powtoon, Mentimeter, etc.

SKILLS:

  • Excellent communication and presentation skills, with the ability to engage and inspire diverse audiences.
  • Strong knowledge of instructional design methodologies and adult learning principles.
  • Proficiency in learning management systems (LMS) and e-learning software
  • Strong analytical skills with the ability to assess training needs and measure program effectiveness.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Strong interpersonal skills, with the ability to build relationships and collaborate with internal stakeholders.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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