Pleased to meet you, we are Galapagos, a dynamic growing Biotech company with offices across Europe and in the US. We’re in the business of changing lives. In our quest to discover and develop life-improving medicines we go where no one has ever gone before. In every challenge we face, we see new opportunities. We pioneer for patients. We need thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters. Collaborative innovators and perseverant idealists. We need the best-in-class. In other words, we need you: The ‘make-it-happener’.
For our QMS team, we are looking for a highly motivated Process Design and Improvement Specialist. You can be based in the EU (Mechelen/Leiden/Basel) or in the US (Princeton/Pittsburgh).
Your role
Support the design, improvement and implementation of processes across GLPG:
- Drive design, improvement, documentation and implementation of processes in support of BPOs by
- Analysis and evaluation of existing processes and identification of areas for improvement
- Alignment of processes with business objectives
- Process design and mapping
- Development and monitoring of process performance metrics to measure effectiveness
- Facilitation of workshops and other events to align with process users and task owners
- Monitor and measure the impact of process improvements across the organization
- Facilitate workshops and training sessions on process improvement methodologies.
- Contribute to the creation of a culture of continuous improvement within the organization
Quality Management Systems Operations:
- Documentation and training administration – support of BPOs in the operational implementation of processes through documentation and training
- User support and issue management – first line support in use of documentation and training systems
- Inspection support as required
