ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
Job Title: Principal Software Architect
General Summary:
The Principal Software Architect is responsible for developing high-quality, innovative, fully performing software in compliance with coding standards. This individual works in partnership with cross-functional teams to ensure that complex software deliverables, including designs, codes, and tests, are completed in a timely manner, while remaining aligned with industry and organizational standards.
Essential Duties & Responsibilities:
• Recommends operational strategies and plans for the Engineering team with direct impact on results
• Influences business decisions made by leadership
• Develops and implements new products, processes, standards, and/or operational plans that will have an impact on the achievement of functional results
• Provides support to the Engineering teams, with a high attention to detail
• May require communication with ConnectWise executive leadership on matters of strategic importance
• Designs, builds, and maintains large-scale production services, web applications, data pipelines, and streaming systems
• Works on complex systems critical to the company’s current and future operations
• Debugs production issues across services and multiple levels of the stack
• Manages improvement of organizational engineering standards, tooling, and processes
• Independently designs and delivers large complex plans and projects
• Participates in the testing process through test review and analysis, test witnessing, and certification of software
• Shapes architectural visions and long-term roadmaps for the organization
• Evaluates codes to ensure validity, proper structure, alignment with industry standards, and compatibility with operating systems
• Maintains an understanding of current technologies or programming practices through continuing education, reading or participation in professional conferences, workshops, or groups
Knowledge, Skills, and/or Abilities Required:
• Ability to manage large projects and processes independently with no supervision
• Deepen expertise in the backup and data protection domain, staying current with emerging technologies and trends.
• Design and implement microservices architectures, ensuring scalability, reliability, and performance.
• Ability to situationally adapt and understand new technology/processes as per business requirement
• Advanced ability to work constructively and independently under stress and pressure in a fast paced, multi-tasking environment
• Advanced ability to manage competing priorities while producing high quality work
• Strong organization and time-management skills with the ability to meet reasonable deadlines
• Strong ability to interact positively and openly with colleagues and external business contacts, with strong verbal and written communication skills
• Expert knowledge of programming languages (GO/JAVA) and software basics
• Expert knowledge of relevant software development tools including version control, build processes, debuggers, and test frameworks
Educational/Vocational/Previous Experience Recommendations:
• Bachelor’s degree in related field or equivalent business experience
• 12+ years of relevant experience
Working Conditions:
• Hybrid
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
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