Principal, Product Owner – SCMA (Supply Chain Management Autonomation)

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.  

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.   

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview 

We are looking for passionate product owners who can help us build intelligent systems to solve consistent availability with efficiency for distinct use-cases of buying in a Retail environment unique to the needs of various supply chains covering millions of suppliers/sellers who provide us millions of ever-increasing selections at Coupang. The role will need high quantitative and process orientation and test your ability to push the boundaries of operational excellence at scale. You will be a strong conduit for Engineering and Business doing hypothesis testing with experiments, establishing measurements, building feedback loops for machines consistently learn 

You would be expected to observe the day-to-day Retail supply chain operations and challenges, unpack nuances with domain knowledge and by diving deep into facts in the Supply Chain. You will incorporate Data Science and engineering into domain and conceptualize new intelligent solutions that solve those problems or rethink a transformational design that eliminates the need of a process. You will manage the product roadmap and iterate the products to keep driving the excellence of our Retail supply chain.  

Responsibilities:  

• Responsible for supply chain product planning, and architecture. Directly contribute to conceptualization, design and development of automated systems 

• Define supply chain product data operation mechanism to achieve product value and constantly demonstrate it to the stakeholders 

• Work with the larger OR/Data Science team to find applications of science within the solution landscape and jointly carry out algorithm optimization, and integrate solutions based on business scenarios at the end 

• Plan to collaborate with upstream and downstream data, engineering, simulation, algorithms, and products to optimize supply chain planning to develop working mechanism from problem statement and defect identification, opportunity analysis, simulation deduction, productization, delivery and continuous value operation.  

• Align with leadership and stakeholders on input and output metrics for measuring success 

• Manage the Product backlog and roadmap, prioritize the tasks to achieve business targets and team OKRs 

Basic Qualifications:  

• Bachelor’s or master's degree in Statistics, Math, Computer Science or related field 

• Minimum 8 years relevant working experience in Retail or SCM out of the total experience 

• Relevant experience in technology or Tech product management  

• Analytical thinker having strong product sense with experience solving SCM problems 

• Effective written and spoken communication skills in English 

Preferred Qualifications:  

• M.S. / MBA a plus  

• Experience applying OR Models on SCM, building algorithm optimization and simulation with understanding probability and statistics. 

• Experience extracting data query and pivoting skill through Data platforms. 

• Experience with digital supply chain environment or in customizing and implementing 3rd party ERP/SCM solutions like SAP MM module/Oracle/JDA for Supply Chain led set-ups 

• Been an Operator for some part of career in Supply Chain Planning/Analytics owning direct metrics responsibilities and building analytical models over usual analytics tools like R, Python or Advanced Excel 

Recruitment Process and Others

Recruitment Process   

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer  
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  
   

Details to Consider   

• This job posting may be closed prior to the stated end date for application if all openings are filled.     
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.     
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.  
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. 
   

Privacy Notice   

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.  

https://www.coupang.jobs/en/privacy-policy/  

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.   
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “ Company ”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.  
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company (Coupang Recruiting Team, Tower 730, 570 Songpa-daero, Songpa-gu, Seoul). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail.  
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.