The SaaS Upgrade initiative enables Dynatrace customers to fully leverage the value of the Dynatrace platform SaaS innovations by helping customers transition from Dynatrace Managed to Dynatrace SaaS. We achieve this by providing Managed customers with documentation, established process and best practices, tools, support, and professional service offerings to make their transition to Dynatrace SaaS to be as frictionless and secure as possible.
We’re looking for game-changers, big thinkers, and doers who are prepared to push to the next level as Principal Product Manager, Growth for our SaaS Upgrade Initiative. In this role, you will lead the overall initiative, working within R&D and cross-functionally with sales, GTM, and customer success teams. This is a challenging, impactful, and highly visible role where you can deliver significant value for Dynatrace customers, working closely across functions and solutions.
Your role in the team:
- Accountable for overall success of Managed->SaaS initiative, working x-functionally with sales, partners sales, and customer success managers. Meet and exceed initiative KPIs.
- Develop and execute growth strategies to bring more Managed customers to SaaS, and to drive greater and faster adoption of SaaS once a customer begins transition.
- Identify needle movers, both accelerants and blockers, by engaging directly with sales and customers. Develop hypotheses on growth drivers informed by market trends, direct engagement, and customer install base analysis. Work across pre/post sales, services, marketing, and product management to provide concrete, actionable plans. Support execution of plans across functions.
- Drive execution of top Managed->SaaS priorities to achieve goals. Lead core team and collaborate X-functionally in execution
- Work closely with Dynatrace solution leadership to ensure aligned GTM framework and messaging. Ensure consistent/complementary messaging to customers and GTM activities
- Create and manage long-term forecasts for SaaS Upgrade with targets and KPIs that are aggressive but aligned with pre/post sales targets. Define/refine KPIs that support initiative goals while aligning with customer value and sales motivations.
- Coordinate with growth product managers across solutions and initiatives to identify dependencies and develop joint plans to maximize leverage (and minimize friction) to drive joint value propositions to customers and sales
- 5-7 years of experience in product management with focus on growth in the B2B SaaS space.
- Strong leadership and influencing skills. Ability to drive complex initiatives across functional areas including sales (SE/AEs), alliances, customer success, and x-solutions
- Executive presence, able to influence and spar with x-functional leadership
- Strong product management experience, with x-functional execution experience
- Hands-on interactions with product/tools/documentation/assets
- Experience in working with enterprise customers and GTM/sales motions
- Domain knowledge in SaaS platform
- Domain knowledge in Observability a plus
You will love this job if
- You want to take ownership and work pro-actively
- You have strong business acumen that you want to apply to make a meaning impact to Dynatrace business and customers
- You are an outgoing person and enjoy working with smart people in an agile environment
- You want to be part of the latest trends and deal with state-of-the-art technologies
- you are searching for a challenging position where you can learn and grow in an international and diverse workplace.
- You want to work with an industry leading global company with flat hierarchy and open-door policy.
What's in it for you?
- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
- A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program. Click this link to find out more information about our relocation program.
Compensation and rewards
- We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
- Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 80.000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience.
