Craft.co is hiring a

Principal Product Manager, AI/ Impact Lead

Full-Time
Remote



About the Role

As a member of Craft Product team you will be part of a tight-knit global team that leans on each other to discover intelligence challenges, build scalable solutions and harness best practices to execute our own data-informed vision.

This insights-to-action team focuses on how do you free up the most important information to our end users in a timely manner. You are outfitted with support from data engineering, data science, and a solid full-stack team, with dedicated design resource(s). The team is responsible for any notification of change with a supplier, whether that’s a news headline, important score or signal, etc. This team is also responsible for providing and prioritizing the most impactful business risk to people who are responsible for managing their suppliers. To date this group has also been responsible for implementing some of the most scalable, AI-driven features within the business.

This is a remote role, but we have a strong preference for candidates based in Eastern or Central time zones due to the current team members’ time zones.

What You’ll Do:

  • Join our efforts in unlocking the value of supplier data through strategic data integrations, visualizations delivering valued business use cases that end users trust.
  • You will work to understand and explore the needs of category managers, procurement professionals, our sales engineers, business analysts, data scientists, and product squads.
  • You will partner with business stakeholders on crafting a roadmap that delivers value regularly.
  • You will also dive in to Craft's data lake to use common services that provides our end-users with deep context on their suppliers.
  • You will lead projects in an agile way, work to transform ambiguous asks to structured requirements, and become a trusted partner with business team.

Who You Are:

  • 6+ years of experience in SaaS. Data products risk assessment or business intelligence experience is required.
  • Strong sense of customer compassion to care deeply about customer problems and user experience.
  • Collaborative, with strong communication skills to translate sophisticated technical products and features into simple concepts and presentations.
  • Ability to make data-based and strategic business decisions driven by value, including making reasoned decisions in the face of uncertainty or imperfect data.
  • Excellent written and interpersonal communication skills characterized by visibility and conciseness with the ability to efficiently work with internal and external partners, including executive leadership.
  • Proven reputation as a highly credible and collaborative partner to business leaders, engineering, and product management teams.
  • A relentless problem solver and out of the box thinker with a proven track record of driving business results.
  • Comfortable in a high-growth, dynamic, fast-paced and agile environment.
  • Excellent verbal and written communication skills and the ability to work well with executives and to collaborate cross-functionally and lead through influence across functional and organizational lines.

What We Offer:

  • Competitive Salary starting at $190,000 USD/Year. This starting number can be increased based on levels of expertise, location, cost of living, taxes, market experience, etc.
  • Equity at a well-funded, fast-growing startup.
  • Unlimited Vacation time so you can take what you need, when you need it.
  • 99% Covered Health + Dental + Vision insurance for employees and dependents.
  • 401K through Empower with options to invest how you want it.
  • $200 Monthly Wellness/Learning stipend (Gym memberships, meals, snacks, books, classes, conferences, etc.)

About Craft:

Craft is on a mission to illuminate the path to global supply chain resilience. We empower businesses to strengthen their supplier networks and supply chains with the industry's most trusted and comprehensive data fabric and advanced risk mitigation engine. Our easy-to-use platform provides 360-degree visibility to quickly explore and evaluate supplier networks, AI-driven insights to detect and mitigate disruptions, and collaborative tools to optimize supply chain strategies. With Craft, procurement and supply chain professionals from commercial and governmental organizations can confidently navigate regulatory environments, uphold ethics, and drive business continuity.

We are a well-funded technology company with leading investors including Greycroft, Uncork, High Alpha, ServiceNow Ventures, Sam Palmisano, Freddy Kerrest, but are not your typical data or SaaS startup. Our CEO is a seasoned entrepreneur and Juilliard-trained cellist. The Craft team is globally distributed with headquarters in San Francisco and an office in London. We have team members across North America and Europe. We are looking for curious, intelligent, collaborative people from diverse backgrounds who are passionate about building delightful software and creating a world connected by resilient, sustainable, intelligent supply chains to join our rapidly growing team!

A Note to Candidates:

We are an equal opportunity employer who values and encourages diversity, equity and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, caste, or disability status.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Craft, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
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