We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
About Coupang Eats
Since its launch in 2019, Coupang Eats has achieved remarkable growth in a fiercely competitive food delivery market. As a multi-sided platform serving customers, business owners, and delivery partners, it has committed to providing innovative experiences and services and creating a world where people think, “How could I ever live without Coupang.”
The Coupang Eats team employs strategies that help improve products to live up to the expectations of key service users who are consumers, business owners, and delivery partners. Based on Coupang's innovative technology and operational experience, the team has built its own startup-like culture where people act fast and proactively and is collaborating with team members from different domains, including product owners, operators, and engineers, to identify and resolve problems for ultimate customer satisfaction.
Role Overview
Eats Finance works in close partnership with Coupang Eats business leaders across all functions. The team is responsible for developing the operating and financial plan required to achieve strategic plans and goals, drive value-adding decisions and track performance on growth, margins, and cashflows. The team also supports modeling for new product launches, negotiations and customer analysis.
This role will report into the Sales and Marketing FP&A Director and will act as a finance partner to help drive decision-making with sales and marketing leaders in a way that will help the company achieve its financial and growth goals. The role is highly analytical, with a focus on fostering collaboration across stakeholders, challenging status-quo, and encouraging open dialogue.
Responsibilities
- Be responsible for a multi-billion dollar P&L providing deliverables on cost-related items
- Work with business partners across Sales, Marketing, CS and Product to drive improvement with the Eats experience & ecosystem
- Dive Deep with the end-to-end food delivery service (couriers and product) to explore performance trends, identify root causes and provide business solutions
- Financial Reporting, Planning & Analysis – i) Provide regular forecasts & different financial views to our business leaders; ii) Actual performance vs target variance analysis with bridge accompanied; and iii) Work close with business functions to facilitate stronger cost optimization
- With iterative-thinking, define key KPIs & guardrails to improve business performance efficiency & product launches
- Develop and automate analytics reporting through business intelligence tools + improve and maintain existing dashboards
- Quickly adapt to the changing needs of the business and exercise critical thinking to drive innovative solutions for the business
Basic qualifications
- 6+ years experience in finance or strategy-related roles (tech/online sector, banking/accounting and consulting)
- Expertise in financial modeling (pricing simulations, cost-benefit and ROI analysis) and Excel
- Analytical thinking and hard skills: SQL and dashboard creation
- Adept at communication and working cross-functionally
Preferred Qualifications
- SQL
- Financial qualification (CPA, CFA, etc.)
Recruitment Process and Others
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Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview - Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
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Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
- Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
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Document Return Policy
- This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
- A job applicant, who has applied but not been finally selected for a position at Coupang (the “ Company ”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
- A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company (Coupang Recruiting Team, Tower 730, 570 Songpa- daero, Songpa-gu, Seoul). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
- In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
- Hiring may be restricted in case the legal qualifications required for hiring and work performance are not met.
