- 15+ years of professional experience in engineering.
- Experience in designing, architecting and building large scale distributed, data-intensive system on multiple occasions.
- Experience in working with and scaling open-source technologies-based distributed.
- Systems.
- Hands on with architecture and ability to manage other senior architects directly or in-directly.
- Ability to achieve objectives via influence, working with stakeholders from other functions.
- Deep expertise in either transactional or analytical datastores is highly desired.
- Has a track record for bringing innovation and technical leadership to organizations.
- Platform domain expertise to guide early decisions that can help accelerate execution, with a mindset of build once, build with configurability and build for reuse.
- Domain experience in building B2B SaaS products on the cloud.
- Experience in cloud technologies preferrable AWS.
- Experience with ITSM products architecture would be a plus.
- End-end software engineering experience, with ability to step in during outages and production issues
- In-depth knowledge of Ruby on Rails is a plus.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.