Principal Cloud Platform Specialist

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)

This role will lead the build and management of complex infrastructure, operational processes, and infrastructure automation, while creating and improving automation and operational capabilities, including disaster recovery, high systems availability, on-demand scalable solutions, infrastructure monitoring and continuous deployment capabilities. The Principal Cloud Platform Specialist will have involvement with a range of technologies within Private Cloud, including (but not limited to) Compute, Hypervisors, Storage, Data Protection and Networking. They will be responsible for driving the ongoing automation of these technologies and developing strategies and roadmaps for Datacom Cloud that align with Datacom Group strategy

What you will do

• Draft and maintain design documentation, implementation plans, test plans, and support procedures
• Collaborate with stakeholders across Datacom to produce a single cloud vision and value proposition
• Provide expert advice and guidance to other technology teams, business stakeholders and customers to deliver on both the short and longer term goals of Datacom
• Provide support to other operations teams as required to deliver an outstanding customer experience
• Lead process improvement initiatives across all Operations teams.
• Be part of an effective team that works collaboratively toward achieving the organisation's goals
• Build and maintain a strong, constructive working relationship with staff, focussed on achieving business goals and enabling their staff to work safely to their full potential
• Identify and implement opportunities for continuous improvement to build a culture of service excellence and demonstrates new ways of working

What you'll bring

• Strong Storage focus with relevant experience
• Advanced certification in multiple technologies relevant to the Datacom Cloud. E.g VMWare VCAP, Dell EMC storage or compute, Cisco UCS or routing and switching - This is essential
• Knowledge of approaches, tools, and techniques for anticipating, recognising, managing, and resolving automation problems
• Knowledge of industry wide cloud platform technology strategies and best practices
• Strong financial management practices with a clear understanding of the relationship between costs, utilisation and project revenue.
• Strong business acumen
• Ability to manage complex issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.