Works with internal and external customers in providing prompt and accurate service in facilitating and achieving department’s goal: 100% accurate and timely invoicing; and provides customer contract review, pricing table set-up in SAP/JBA and maintenance/update for each account.
Key responsibilities include:
- Reviews customer contract terms and conditions.
- Coordinates with account management and determines if based on expected order volume customer pricing set-up will be semi or automated.
- Based on the customer contracts, creates pricing codes.
- Assigns pricing codes to component charges in contract into SAP.
- Pricing table maintenance for each customer.
- Pricing allowances setup to automatize pricing.
- Review of the customer POs to confirm Price.
- Reports the breakdown of incorrect price to the account managers to get the revised priced.
- Continues to provide pricing support and service to internal customers.
- Resolves all pricing inquiries in a timely and efficient manner.
- Documents and research credit/re-bill issues.
- Quantifies errors by account and department at fault.
- Works towards reducing failed invoice occurrences.
- Provides support and back-up to other members of the team from different studios.
- Assist with training for new team members as needed.
- Strive to streamline operations and provide input for process improvements.
- Bachelor's Degree preferred, equivalent education, training, and experience required
- Proficient ability to read, write, converse in, and understand
English 80%+
- Knowledge of SAP preferred
- Proficient in MS Office 365 (Word, Excel -75%, Outlook, and PowerPoint)
- Experience in Order Entry/Master Data Functions
- Excellent professional level written and verbal communication skills - ability to interface and communicate effectively with multiple functional groups, geographic regions, different levels of internal and external client organizations
- Excellent interpersonal skills with the ability to elicit cooperation from a wide variety of sources, including upper management, clients, other departments, and interact with various work behavior styles
- Problem solving, organization and numeracy skills.
- Proactive attitude
Our most important asset is our People
Vantiva’s success greatly relies on our people’s energy, motivation, and talent.
We are dedicated to cultivating a workforce that embraces and celebrates diversity as we believe our differences drive our creativity, and innovation.
We are proactive in supporting equality and maintaining an inclusive work environment, developing, and enhancing career opportunities for all.
If you require a reasonable accommodation at any step of the application process, please let us know by answering the dedicated question in this application form.
