Presales Solution Consultant, AI-driven eProcurement SaaS

Samsung SDS America is seeking for an Presales Solution Consultant to drive the presales efforts and adoption of our next-generation AI-Driven eProcurement SaaS solution Caidentia. In this role, you will shape the success of our SRM solution helping businesses revolutionize their supplier relationship management, especially procurement processes and achieve unprecedented efficiency and growth. This is a unique opportunity to be part of a new global business initiative, merging the entrepreneurial drive of a startup with the solid foundation of Samsung SDS America.

The successful candidate has a blend of technical expertise, industry acumen, and outstanding communication skills to engage with prospective clients, understand their business needs and technical requirements, and effectively demonstrate how the SRM solution can address their specific challenges around SRM. The SRM Pre-Sales Solution Consultant will collaborate with partners and act as a technical expert to support the entire sales process. The ability to connect technology with measurable business value is critical and you should have a demonstrated ability to think strategically about business, products, and technical challenges.

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics/ AI, digital marketing and digital workspace. Samsung SDS enables customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy to increase productivity, safeguard assets, and make smarter decisions.

Location: This is a 100% remote role based in the US. Business travel is required up to 35%.

Responsibilities:

• Act as a trusted advisor by understating the customer’s long term goals.
• Work closely with customers to understand their requirements, scope projects and conduct product demonstrations.
• Articulate technical concepts to all audiences, including C-level executives and customers.
• Create compelling business solution strategy and roadmaps.
• Complete required pre-sales documentation (configurations, services, proposals, presentations, justifications, etc.) .
• Develop services scope, level of effort, and SOWs aligning to customer's required outcomes
• Play a key role between Sales and Delivery in ensuring a smooth project execution and successful implementation.
• Partner with our product team to continuously improve our offerings based on market demands, technology advancement, and client innovation.
• Research new solutions and develop collateral for field enablement and customer facing use cases.
• Engage in marketing campaigns and industry events.

Requirements

• Bachelor Degree in Computer Science, Engineering preferred or related degree required

• 8 years of SaaS sales experience in technical sales or pre-sales roles within the SCM or SRM space
• Strong background in business applications, preferably SCM and SRM.
• Strong understand of direct procurement space is preferred.
• Strong knowledge of the supplier management, procurement processes, and supply chain dynamics.
• Excellent customer relationship management skills, including effective oral and written communications.
• Demonstrated ability to articulate complex ideas in a simple and understandable manner.
• Experience communicating across technical and non-technical audiences.
• Outstanding problem solving and analytical skills, including ability to build clear observations, analysis and conclusions based on customer interviews and data.
• Demonstrated ability to adapt to new technologies and learn quickly.
• Flexibility to travel up to 35% of the time.

Benefits

Samsung SDSA offers a comprehensive suite of programs to support our employees:

• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits

Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. If you need assistance and/or a reasonable accommodation, please send your request to this e-mail.