Presales Manager

About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. 

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. 

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. 

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

The team

The Professional Services Team provides guidance and support to our clients through their journey with GBG. We prove the value of the products and provide technical support for the Identity business. We work directly with customers to ensure they get the most from their GBG services.

The role

This is a challenging, varied and hands on role, you will lead the presales teams, currently consisting of 4 team members, increasing to 5 very soon.  Working directly with customers, Account Management, New Logo and Product teams, in addition to a variety of other internal teams.  The main focus is to support the revenue contribution for EMEA from our key products that will drive the EMEA business.

What you will do

• Lead the Presales team for GBGs EMEA Identity solutions (International data, Documents and Biometrics, Origination Fraud, KYB and Investigate).
• Support and drive responses to RFPs and RFIs.
• Implement best practice proposals and presentations to improve sales conversation.
• Provide presales product support to the customer success and new business teams
• Create and deploy a strategy that underpins and drives customer growth and success
• Champion process and best practices that allows us to win business easily, by articulating and demonstrating the value of GBG solutions in a compelling way
• Train and mentor both existing and new members of the teams
• Establish strategic plans along with leaders in other areas of the business.
• Building strong relationships with the sales team, product management and others.
• Identify, plan, and execute ideas for continued improvement of your teams

Requirements

What we're looking for

• Demonstration of a solutions / consultative sales process.

• Ability to lead a successful and specialist sales team.
• Proven track record of meeting and exceeding revenue targets.
• Ability to identify opportunities for GBG to improve and actively drive change.
• Proven ability to create and deliver a strategy.
• Proven to be able to meet revenue targets and drive success through a team.
• Ability to recruit, coach, mentor and manage a team, proven track record in growing and managing teams remotely as well as locally.
• Ideally, understanding of GBG, the different customer requirements and product sets
• Flexible approach and able to change plans to get to the same outcome in a different way, copes with setbacks and diversions
• Significant industry domain expertise
• You thrive on building deep, meaningful relationships and proactively develop a network across GBG.
• You have a sense of accountability with a bias for action and desire to collaborate across teams.
• You possess a sense of intellectual curiosity and a burning desire to learn. 

Benefits

To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also check out our career site here.

Why not apply and make life@GBG work for you?