Presales Expert

Grade Level: L2

Location: Lahore

Last date to apply: 23rd April 2024

What is Presales Expert?

Presale deal with internal & external customers and provide technical assistance and work as a solution architect for GSM, Fixed & IoT based solutions. Channels i.e. divided into Sales, Account Management, B2G & International Carrier team. The external customers may belong to Multinational, local large and small enterprises or SoHo. We along with Jazz Business Consultants (JBCs from all channels), engage them to understand the technical requirements that helps us to prepare a technical solution which fulfills their business need. Jazz B2B portfolio covers Cloud, Security, long-haul & short-haul medium including last mile solutions covering layer-2 or Layer-3 IP & IPMPLS & IOT. So, Presales / Customer Engagement team support channels to meet their sales targets.

The role reports directly to the Manager Presales and has 4 people reporting directly into it with an extended team of 6 team members

What does Presale Expert do?

• Work with Channel (JBCs) to provide solution on GSM, Fixed, IoT & cloud services w.r.t the products offered by Jazz Business.
• Responsible to prepare high level design containing proposed network scenario including technical write up of solution being proposed offered by Jazz having all relevant costs involved & Bill of Quantities (BoQ) related to hardware & consumable items involved etc.
• Develop responses to Requests for Proposal (RFPs) and tenders in line with customer requirements and product feature set.
• Work closely with Technical teams to obtain updated information of current network infrastructure in order to utilize those in solutions designs.
• Should have
• Ability to work in minimum supervision.
• Reporting to Manager Presales Design & Configuration team.
• Presentations to external and internal customers for new product offering from B2B portfolio and communication how these products can fulfil the business needs of end user.
• Prepare Technical Proposal with BoQ and deliverables for customer and also for service delivery (SD) team that make it deliver once it is accepted by end user.
• The technical proposal may contain network flows and Design drawings for customer & SD team for understanding.
• Able to read RFPs and Bids from different organizations and identify technicalities and understand interpretation in the documents.
• Coordination with 3rd Party Vendors for feasibility study.
• Follow-ups with 3rd Party vendors on delay responses.
• Meeting KPI of Presales Department.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

• 4~6 years of experience in Network Operation Centre or IP Network Design & Roll Out or management & configurations of (Cisco, Juniper, Huawei, FortiGate etc.)
• We strongly aim at bringing on board a team member well-versed with the Fixed & Mobile networks, having strong knowledge of Cloud, IP networks & transmission networks, must have relevant certification of CCNP, JNCIP, HCIE etc. at least and must have hands-on experience of minimum 2 years.
• Must have good presentation skills.
• Has strong grip on MS Office Suit especially MS Word, Excel & MS Visio etc.

Benefits

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better everyday inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.