Do you pay attention to the tiniest details, love solving puzzles, and enjoy communicating through a help first customer-centric style? If this sounds like you, our Premium Data Collection team wants to chat. It takes a unique person to enjoy both data accuracy and constant communication. In this role, you will learn how to use construction databases, how to research project information, and will contact (through phone calls and email) construction companies nationwide to fill in missing information.
We’re on a mission to make the construction industry a level playing field by thoroughly researching project data for our customers. Construction project data is fluid, messy, and sometimes obscured by red tape. We correct wrong data, fill in the gaps, and maintain accuracy and efficiency through steady communication.
Duties and Responsibilities:
Searches property information through online county websites, other internal and external tools
Interacts with our customers and construction companies by telephone and email
Works on deadlines prioritized by our SLA with our customers
Updates job information in our database through data entry
Corrects inaccuracies and fills in gaps based on our customer’s data
We’re looking for a team member with the following attributes:
You’re a proactive problem-solver
You aren’t afraid to get analytical
You’re attentive and precise in your work, with strong attention to detail
You work at a quick and efficient pace
You enjoy thinking on your feet and maintaining a customer service perspective in each interaction.
You’re hard-working, and not afraid to get out of your comfort zone
You’re comfortable with a routine, and can be given tasks and a schedule, and stay on track
You enjoy learning a new tool or software and lean into new opportunities to create efficiency with tech
You enjoy working on your own, but like having a team to bounce ideas and questions off of
Base Pay Range $19 - $23. Eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
Perks & Benefits
At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
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