As a Solution Architect for Manufacturing, you will be expected to work alongside the Sales teams and the Business Architects to understand prospect and customer business and functional objectives, along with the “As-is” and “To-be” state of the organization in order to provide a functional product solution and demonstrate it back where required.
Customer facing IFS presentations must ensure the understanding and delivery of the value and technical solution customers expect. Expectations for Solution architects are as follows:
- Participate in internal and customer/prospect facing product presentations and demonstrations.
- Provide answers to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP).
- Support with technical qualification of sales opportunities.
- Expert knowledge of specific IFS products and services.
- Support and build custom end-to-end demonstrations aligned with customers’/prospect key business initiatives.
- Ensure the successful delivery of Proof of Value tied to the customers’ success criteria and business initiatives.
- Translate technical and business requirements into a customer focused value-centric solution.
- Confidently lead a team of solution specialists
- Maintain a high degree of knowledge of all products and services including roadmaps and regular liaison with Product Management.
- Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedbacks of large and complex customer requirements – involving senior management where needed
- Work with Enterprise level prospects and clients and be prepared to question them to cover a complete architecture, including integration of IFS into a wider environment
- Understand and demonstrate the key metrics, KPI’s and business drivers for the IFS Industries.
- Working with the sales organization to address technical needs for the customers
- Ensure discipline of excellence and passion to every customer engagement
- Support at external and internal customer facing events
- Always be considering ways to develop or improve key strategic initiatives to enhance our go to market.
Essential:
- University degree, equivalent professional qualifications or appropriate experience
- Deep experience of solution development, presenting software applications and business process mapping at a senior level
- A comprehensive understanding of business practices within relevant industries
- Experience of working with Enterprise Resource Planning software or equivalent
- Fluency in English (verbal and written)
- A willingness to travel – nationally and internationally as required
A Pre Sales Solution Architect - Manufacturing would be expected to have a very good understanding of the following areas:
- Experience in one or more of the following industry / functional areas.
- Financial accounting, preferably with procurement.
- Enterprise Asset Management.
- Field service and maintenance.
- Project management in asset intensive industries.
- Developing solutions to deliver customer facing demonstrations and presentations focused on the key IFS and customer value messaging.
- End-to-end business process and business practices including process and solution mapping.
- Knowledge of IFS products and processes, with a focus on the IFS processes related to your areas of industry expertise.
- Commitment to self-learning and regular training.
- Live the IFS Values.
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.
With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
We are an equal opportunity employer and value diversity at our company.
