Portuguese Speaking Customer Service Representative in Greece - Paid Relocation

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Portuguese Speaking Customer Service Representative in Greece, complete with paid relocation! If you are fluent in Portuguese and have a passion for assisting customers, this role is perfect for you!

As a key member of our team, you will provide exceptional support to our Portuguese-speaking clients by managing inquiries, resolving issues, and ensuring a positive customer experience. Your strong communication skills and commitment to service excellence will play a vital role in maintaining customer satisfaction.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in Portuguese and English
• Provide comprehensive information regarding products, services, and order statuses
• Effectively address and resolve customer complaints and concerns
• Keep accurate records of customer interactions for future reference
• Collaborate with team members and other departments to enhance service quality
• Stay informed about product offerings and company policies to assist customers accurately

Requirements

• Fluency in Portuguese and English, both written and spoken
• Prior experience in customer service is advantageous
• Strong communication and interpersonal skills
• Excellent problem-solving abilities with a customer-oriented approach
• Able to manage multiple inquiries and prioritize tasks efficiently
• Detail-oriented with a dedication to high-quality service
• Proficient in using computer systems and customer service applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel - 2 weeks )