Patrique Mercier Recruitment ES is excited to announce an opportunity for a Portuguese-speaking Customer Service Representative to join our Online Travel Department in the vibrant city of Athens! If you have a passion for travel and love helping people plan their adventures, this role is a perfect match. You will assist Portuguese-speaking customers with their travel inquiries, provide them with essential information, and ensure an exceptional customer experience every step of the way. Join our dynamic team in Athens and play a vital role in creating unforgettable travel experiences!
Your Responsibilities
- Provide outstanding customer service to Portuguese-speaking clients via phone, email, and chat.
- Assist customers with travel-related inquiries, bookings, changes, and issues.
- Maintain a friendly and professional demeanor in all customer interactions.
- Document customer interactions accurately to support continuous improvement.
- Collaborate with team members to achieve service excellence and operational goals.
- Engage in ongoing training to stay informed about travel products and services.
Requirements
- Fluency in Portuguese (both written and spoken) is essential.
- A passion for travel and providing exceptional customer service.
- Previous experience in customer service or travel industry is a plus.
- Excellent communication and interpersonal skills.
- Ability to efficiently solve problems and address customer concerns.
- Desire to work in a collaborative and enthusiastic environment.
- A willingness to embrace a culturally rich experience in Athens!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
