Patrique Mercier Recruitment ES is excited to present a fantastic opportunity for Portuguese-speaking individuals to join the Aviation Department in Athens, Greece, as Customer Service Representatives! If you are a passionate communicator with a love for travel and aviation, this role is perfect for you. In this position, you will assist Portuguese-speaking customers with their inquiries related to aviation services, ensuring a high level of satisfaction and support. Enjoy the vibrant atmosphere of Athens while contributing to a dynamic team that values excellence in service!
Your Responsibilities
- Provide outstanding customer service to Portuguese-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to aviation services and resolve issues effectively.
- Maintain a professional and friendly approach in all interactions.
- Document customer interactions accurately to help improve service quality.
- Collaborate with colleagues to achieve team targets and enhance customer experiences.
- Engage in ongoing training to stay updated on industry standards and best practices.
Requirements
- Fluency in Portuguese (both written and spoken) is essential.
- Strong interest in customer service and the aviation industry.
- Prior experience in customer service is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- Able to handle inquiries and challenges with professionalism and poise.
- Interest in relocating to Athens, Greece, and adapting to a new environment.
- Desire to learn and grow within a fast-paced and exciting industry!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
