Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.
Viator is seeking a Senior DevOps Engineer with experience working with high volume transactional websites to join our team. This role operates in a fast moving environment with a product and platforms that are growing and changing rapidly. You will be experienced in bootstrapping infrastructure from scratch - creating performant, autoscaling and self-healing systems. The ideal candidate will have solid background in Linux and TCP/IP network fundamentals, have automation at heart and be comfortable with coding in higher level languages like bash and python.
Our engineering team is based in Oxford and London in the United Kingdom, Lisbon Portugal, Krakow Poland and Sydney Australia, backed by a global ops team dedicated to the wider engineering team. We deliver the Viator and Tripadvisor Experiences production and development environments, infrastructure components and automation systems. Viator is a remote-first company and this role can be remotely based from Portugal or Poland, or hybrid from our Lisbon office.
What you will do
- Manage high volume transactional workloads in AWS and self-hosted on-premise
- Promote the DevOps culture across our organisation
- Collaborate with engineering teams on projects and to improve the operational readiness of product features
- Develop, maintain, and support flexible solutions that require little to no maintenance
- Identify opportunities for CI/CD improvements to automate time-intensive or repetitive tasks
- Together with the team, share an on-call rotation and be an escalation contact for service incidents
What you will need
- Previously in a Senior DevOps Engineer role or 3 years+ in a DevOps Engineer role
- Bachelor's degree in Computer Science or equivalent experience
- Strong verbal and written communication
- Ability to work in a complex environment, to handle dependencies, and communicate across teams
- Operating and supporting multi layered web application architecture and infrastructure
- Configuration and maintenance of applications such as web servers, load balancers, relational databases, NoSQL data stores, storage systems and messaging systems
- Observability and monitoring with APM, traces, logging, metrics, visualisations and alerting
- Linux and TCP/IP network fundamentals
- AWS
- Kubernetes
- Infrastructure as Code
- Version control and CI/CD
- Scripting and configuration files
- Jira and the Kanban methodology
Perks of Working at Viator
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
- “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
- Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
- Donation matching. Give back? Give more! We match qualifying charitable donations annually.
- Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
- Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
- Travel perks. We believe that travel is employee development, so we provide discounts and more.
- Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
- Health benefits. We offer great coverage and competitive premiums.
Our Values
- We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
- We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
- We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
- We serve our customers, always. We listen, question, respond, and strive for wow moments.
- We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
- Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
