Patrique Mercier Recruitment ES is proud to offer an exciting opportunity for Polish speakers to join the Anti-Financial Crime Unit in vibrant Athens! If you are passionate about ensuring the integrity of financial systems and enjoy providing exceptional customer support, this role is tailored for you. As a Customer Service Representative, you will engage with Polish-speaking customers to resolve inquiries related to anti-financial crime measures, helping to safeguard the community from fraudulent activities. Step into a dynamic role in a culturally rich city where you can make a significant impact!
Your Responsibilities
- Provide outstanding customer support to Polish-speaking clients regarding financial crime inquiries.
- Effectively resolve issues and provide guidance related to anti-financial crime initiatives.
- Maintain a professional and empathetic demeanor in all customer interactions.
- Document customer interactions accurately to assist with compliance and reporting.
- Collaborate with team members to uphold service standards and achieve departmental goals.
- Engage in ongoing training to stay updated on anti-financial crime regulations and best practices.
Requirements
- Fluency in Polish (both written and spoken) is essential.
- Strong interest in financial crime prevention and customer service.
- Previous experience in customer service or related fields is a plus.
- Excellent communication and problem-solving skills.
- Ability to handle sensitive information with discretion and professionalism.
- Willingness to embrace living in a lively city like Athens.
- A desire to learn and make a difference in a crucial area of service!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
