Policy Operations Lead

Block, Inc. is seeking an Operations Lead to join our Global Public Policy team. The Policy Operations Lead will support Block’s purpose of economic empowerment, working with our Global Policy team to create a strong collaborative environment, easing administrative processes by using and improving systems that allow our remote teams to collaborate more effectively. The Operations Lead will be responsible for critical team operations, including leading prioritization and execution across key workstreams. The ideal candidate will have a rigorous attention to detail, love of good process and organization, creative approach to solving organizational challenges, and an interest in broader public policy matters. 

You Will:

• Provide oversight and execution of operations functions including:

  • Creating a rigorous process around development of policy resources, including a repository of policy TPs, comment letters, one pagers, and other needed collateral

  • Support an increasing level of executive engagement with policy audiences, including trip planning from planning to completion. 

  • Manage  the process and timelines for regulatory comment letters 

  • Support preparation for high level meetings, including working cross functionally to gather key TPs and clearance. May also staff high level meetings to ensure continuity and follow through.

  • Partner closely with Cross-Functional Teams such as Procurement, F&S, HR/People, Legal, Communications, and others. 

  • Assist with budget tracking and spending across the global team. 

• Drive adoption of tools and trackers to bring awareness and visibility across our teams’ work to help support teams’ strategy. This includes, but is not limited to: 

  • Manage, maintain, and socialize Notion workspace project management for projects related to budgeting, forecasting or other administrative needs 

  • Assist Global Policy Leads in other work as needed, including around team coordination and communications. 

  • Organize process documentation, and support project management tools and policy tracker tools across the teams. 

  • Support the head of Policy Communications in driving strong internal comms about the Policy team’s work

• Work with global teams in varying time zones across our APAC, EMEA, and American markets.

• Partner with the Policy Executive Assistant and Executive Operations team as a whole to ensure smooth process and event planning/execution across all teams at Block.

You Have:

• 6+ years of relevant experience

• Ability to manage multiple complex workstreams, with a high attention to detail and focus on excellence in execution

• Ability to drive projects forward with clear goals and timelines, especially multifaceted projects with many cross functional teams involved

• Experience working on confidential matters

• Thorough understanding of procurement, payment, and budgeting processes

• Excellent project management skills 

• Excellent written, oral, and presentation skills and an ability to synthesize information and make clear, concise recommendations on a course of action

• Proven ability to work collaboratively and cross-functionally 

• The ability to remain composed with a high volume of activities.

• The instinct to create personal and professional stretch goals and meet them.

• An interest in working with colleagues around the world.

• A general understanding of the policy field, with curiosity to  learn more

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $129,000 - USD $193,600
Zone B: USD $119,900 - USD $179,900
Zone C: USD $113,600 - USD $170,400
Zone D: USD $103,200 - USD $154,800

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

United States and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.