SpotOn: Product is hiring a

Platform Engineering Manager

Remote

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.  

Recently, SpotOn was:

  • Named one of Fast Company’s Most Innovative Companies of 2024
  • Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row
  • Selected as the Best Overall Restaurant POS by NerdWallet 
  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together. 

That’s where you come in. 

MINIMUM EDUCATION: Master’s in Networking and System Administration, Engineering (any discipline), Computer Science or related field

 

MINIMUM YEARS OF EXPERIENCE: 24 months of experience

 

SUPERVISION:  8

 

JOB DESCRIPTION:

  1. Develop, coach, and retain engineers in a high-performing engineering team, capable of operating in and responding to our internal and external stakeholder needs.
  2. Lead complex initiatives and act as a technical subject matter expert in infrastructure design, architecture, implementation, deployment, and support for all platform operations.
  3. Work with Terraform, Kubernetes, and AWS best practices, including development of efficient infrastructure to optimize service delivery across production, QA, and development environments throughout the development lifecycle.
  4. Utilize a consistent DevOps approach to improve all phases of the development and release process and ensure end-to-end quality across functions.
  5. Lead a team to monitor, troubleshoot, maintain, and continuously improve building, packaging, and deployment processes.
  6. Identify and deliver infrastructure and platform projects aimed at improving uptime, security, availability, capacity, cost-effectiveness, and performance
  7. Design and implement microservices architecture patterns for building distributed systems, emphasizing modularity, scalability, and resilience.
  8. Enforce security best practices for cloud environments, including identity and access management (IAM), network security, and data encryption.
  9. Establish and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI to automate software build, test, and deployment processes.
  10. Partner with other Engineering teams with an effort to reduce cognitive load associated with building, delivering, and maintaining services by establishing practices, services, and tools to increase those teams’ efficiency and effectiveness
  11. Lead multi-national team to manage and optimize cloud networking and traffic to, from, and between production services across multiple regions and clouds    
  12. Implement and maintain data streaming, governance, and repositories to manage state of cloud applications and services.
  13. Work with teams and tooling to provide optimal observability for infrastructure and services to ensure services adhere to published Service-Level Agreements (SLAs) and Service-Level Objectives (SLOs) and are promptly notified if they are not. 
  14. Ensure comprehensive documentation of platform architecture, design decisions, and technical processes to promote a healthy team knowledge base and share with internal stakeholders.

 

MINIMUM SKILLS REQUIRED:  (1) Work with Terraform, Kubernetes, and AWS best practices, including development of efficient infrastructure to optimize service delivery across production, QA, and development environments throughout the development lifecycle; (2) Establish and maintain Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI to automate software build, test, and deployment processes; (3) Design and implement microservices architecture patterns for building distributed systems, emphasizing modularity, scalability, and resilience; (4) Enforce security best practices for cloud environments, including identity and access management (IAM), network security, and data encryption.

 

SUPERVISOR: Vice President of Engineering

 

TRAVEL: Approximately 15% domestic travel to unanticipated client sites nationally

 

SALARY RANGE:  $205,000.00 - $265,000.00

 

WORK LOCATION: Employer allows telecommuting/work-from-home, whereby the employee may reside anywhere within the United States.  

 

Company headquarters is 100 California Street, 9th Floor, San Francisco, CA 94111

 

HOW TO APPLY:  All interested individuals should send their resume with code 1001 to Melissa Goodwin, Senior Director of Talent, at [email protected]

#LI-DNI

The base salary range listed will vary depending on location and experience.

Base salary range
$205,000$265,000 USD

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

SpotOn is an e-verify company.

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