The PRM Platform Developer will be responsible for operating and maintaining the Partner Relationship Management (PRM) platform within Dynatrace, ensuring service delivery and the required Partner business outcomes.
You will be responsible for the day-to-day management, understanding the Partner program requirements and the platform fit for purpose, through impeccable features and functionality of the solution.
This role will work together with the PRM provider and the Dynatrace internal teams, guaranteeing the correct usage of the platform and alignment and integration with Dynatrace processes.
Your role within the team
- Platform administration
- User setup and maintenance
- Setup workflows to automate business processes
- Creation of new pages, including the conceptualizing and implementing of creative ideas in line with Dynatrace' branding
- Content and assets management
- Define and establish reporting both on site usage and on business activity
- Document processes
- Maximizing the adoption of the PRM module capabilities
- User education and promotion of core processes and capabilities of platform
Skills & Requirements
- IT background
- Prior PRM experience
- Front-end development web programming languages
- Business Analysis skills to organize and execute projects that align with the business workflow
- Capacity to understand the end-user problems, discovering the right solutions, and implementing processes that simplify the information management and collaboration
- Translate customer needs into technical details
- CRM skills, Salesforce experience preferred
- Visual design skills and creative thinking
- Effective communication and Organizational skills
- English - written and spoken
Why you will love selling and working with our Dynatrace platform
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
