Planning and Process Admin Assistant

The role

The Planning and Process Assistant at Boohoo plays a crucial role in supporting the smooth operation and optimisation of business processes. This role involves collecting, organising, and analysing data to inform planning decisions and improve efficiency. You will work closely with cross-functional teams to identify and resolve inefficiencies, maintaining clear documentation and providing actionable insights through Excel and other tools. Proactivity and problem-solving are key, as you’ll be tasked with finding practical solutions to challenges while ensuring deadlines are met. Your attention to detail, organisational skills, and ability to handle multiple tasks simultaneously will make you an essential part of the team, driving success in a fast-paced, dynamic environment.

The team

We started out as one brand with only three team members in 2006, today we are now made up of 13 amazing brands and counting, we have offices all over the world and we’ve grown to a 4,000+ strong team we call our boohoo family – and we don’t plan on stopping yet. We have big ambitions, huge potential and a clear strategy to continually evolve and grow the business. It’s a seriously exciting time to join us and influence the next chapter of our success.

Responsible Sourcing and Product Operations is reimagining how the Group works globally. We cover Sustainability, Sourcing, Ethical Trade, Product Quality and Operational Efficiency. We turn challenges into opportunities so we can be as commercially and operationally effective as possible while still being ethical and sustainable! In some companies, what we do gets split into many smaller teams. Not us. Together we align all areas and achieve our goals, constantly pushing for better.

What you'll be doing

• Data Handling & Analysis: Collect, organise, and analyse data to support planning decisions, process improvements, and performance tracking.
• Excel Reporting: Create and maintain reports, dashboards, and tools in Excel to provide visibility into key metrics and operational insights.
• Process Optimisation: Assist in identifying inefficiencies within current processes and propose solutions to enhance efficiency and effectiveness.
• Project Support: Work with cross-functional teams to coordinate and support ongoing planning and improvement projects.
• Documentation & Reporting: Maintain detailed records of processes, workflows, and outcomes to ensure continuity and accuracy across the department.
• Stakeholder Collaboration: Support communication with internal stakeholders to align goals, share updates, and address operational challenges.

Working with us

To succeed here, you have to love working at pace. It’s relentless, but we love it. Change is a certainty – you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re passionate, agile, creative and one team.

More about you

• Proven experience in roles involving data analysis.

• Proficiency in Excel.
• Strong organisational skills.
• Strong problem-solving skills.
• Excellent attention to detail and accuracy.
• Ability to work collaboratively, whilst being self-driven, motivated, and confident.
• Experience of Power BI is preferred however not essential

Why join us?

We’ve set our sights on dominating the global e-commerce fashion market, and because we’re 13 brands (and counting), there are plenty of opportunities to grow your career. Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.

• You’ll get the opportunity to take part in our various share schemes - where your impact on the business will impact you
• Opportunity to take part in Learning & Development training - expanding your knowledge on areas outside of your day to day
• Benefits that support your health and wellbeing including a free on-site gym and classes
• There’s up to 40% discount off our all of our brands
• Our social calendar? Next level!
• 25 days holiday plus bank holidays
• Our Reward Platform allows you to tailor your benefits to suit your needs - such as Private Healthcare, Dental and Healthcare Cash Plans, a Cycle2work Scheme and plenty of fun anytime benefits such as coffee club or virgin experience days.
• With HQs in Manchester and London and offices across the globe (some are dog friendly!), we offer a buzzing atmosphere and the boohoo family culture wherever you work

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