About Trócaire
Trócaire is an International NGO. We work with local partners in the world’s most at-risk communities and with people in Ireland to tackle the underlying causes of poverty and injustice and respond to the crises they create. Together we bring about positive and lasting change for a just world. Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East. We work towards five goals:
• Defend Human Rights and Promote Access to Justice.
• Achieve Climate & Environmental Justice.
• Ensure Women & Girls’ Protection, Voice & Influence.
• Save Lives and Protect Human Dignity and
• Mobilise the Public on the island of Ireland to achieve Global Justice.
Trocaire Somalia is recruiting a PIMS and Digital Health Systems Coordinator to manage and optimise the Pharmaceutical Management Information System (PIMS) and the Caafimad+ Data Digitalisation System (C+DDS) within Trocaire’s supported health facilities. The role focuses on ensuring the efficient operation, support, and troubleshooting of both systems, as well as their integration with other digital health tools. The coordinator will also oversee IT-related aspects of project activities, logistics, and procurement and contribute to monitoring and evaluation (M&E) coordination to ensure effective program implementation. This position will report to the Head of Programmes.
For the candidate with the required experience and passion for the role, Trócaire offers a competitive salary and benefits package. The position is based in Nairobi with frequent travel.
Pharmaceutical Management Information System (PIMS) Management:
· Oversee PIMS implementation and management: Ensure the effective setup, integration, and maintenance of the PIMS software across health facilities, ensuring smooth system functionality.
· System monitoring and troubleshooting: Monitor PIMS performance, identifying and addressing technical issues or system errors to maintain uptime and ensure uninterrupted service.
· Data management and reporting: Ensure that data entered into PIMS is accurate, complete, and up-to-date. Support the generation of automated reports for system users, ensuring proper data flow and integrity.
· Provide IT training and support: Train users (e.g., pharmacy staff and inventory/warehouse team) on how to use the PIMS system effectively. Offer ongoing IT support to resolve user inquiries and technical challenges.
· System optimisation and enhancement: Collaborate with Caafimad+ and Trocaire IT teams to continually optimise the PIMS system. Propose and implement upgrades or enhancements to improve system efficiency and ensure integration with other relevant information systems.
· Security and data integrity: Ensure that PIMS data is secure, with proper access controls in place, and regularly monitor for potential security breaches or data integrity issues.
Digital Health Facility Records System (C+DDS) IT Support:
· Implement and oversee C+DDS: In conjunction with the Health & Nutrition Programme Manager, lead the implementation and management of the C+DDS system for the digitalisation of health facility records, ensuring efficient and accurate management of patient data in a digital format.
· Provide IT support for C+DDS: Troubleshoot and resolve any technical issues related to the C+DDS system, ensuring smooth data entry, retrieval, and storage of records.
· Integration with other systems: To improve data interoperability and ensure seamless integration of C+DDS with other digital health tools and health management information systems.
· Data security and confidentiality: Adhere to data privacy regulations and best practices to ensure the security and confidentiality of all digital health records stored in the C+DDS.
· Provide training and IT support: Train health facility staff on the technical aspects of C+DDS, including system navigation, data entry, and troubleshooting of technical issues.
· System enhancements and customisation: Work with Caafimaad+ Consortium IT teams to assess system performance and make recommendations for system improvements, customisation, and enhancements based on field needs.
Logistics & Procurement:
· Procure IT equipment and digital health tools: Manage the procurement of IT equipment, hardware, and software required for the effective functioning of health information systems, including PIMS and C+DDS, ensuring timely and cost-effective delivery.
· Inventory management for IT assets: Oversee the tracking, storage, and distribution of IT equipment, ensuring efficient usage and maintaining inventory to support system operations.
· Supply chain coordination for IT systems: Ensure smooth logistics for the delivery and distribution of IT hardware, software, and related digital tools to health facilities, minimising downtime and ensuring availability of necessary resources.
Monitoring and Evaluation:
· Support M&E activities for digital systems: Collaborate with the MEAL and program teams to develop and implement M&E frameworks specifically for monitoring the performance of PIMS and C+DDS.
· Data quality assurance: Ensure the accuracy, completeness, and consistency of data within PIMS and C+DDS. Conduct regular data checks, audits, and system validations to maintain data integrity.
· Track and report on system performance: Monitor key performance indicators (KPIs) related to the functionality and use of PIMS and C+DDS and generate reports to assess system efficiency and effectiveness.
· Evaluate system usage and technical effectiveness: Assess the performance of PIMS and C+DDS in meeting program objectives, providing recommendations for technical improvements to enhance system usability and impact.
· System coordination: Work with Jubaland MOH, UN agencies, and other stakeholders to ensure smooth data integration into the Somalia DHIS2 system and other digital platforms, contributing to improved system coordination.
Safeguarding Programme Participants-Children & Adults
Trócaire is committed to safeguarding people within our programmes from exploitation and abuse. It has specific policies on this commitment (including a Global Code of Conduct) that outline the expected behaviour and responsibility of all staff, consultants, and other organisational representatives. More information on Trócaire’s safeguarding policies is available here.
Diversity and inclusion:
We welcome diverse applicants to join our inclusive workforce.
Trócaire is an equal opportunities employer. We are an organisation that embraces diversity and inclusion. We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trócaire.
Diversity and Inclusion statement is available here
Requirements
Qualifications & Experience:
· Bachelor’s degree in information technology, Computer Science, or a related field.
· A master’s degree in digital health, IT Management, or related fields would be an added advantage.
· 3-5 years of experience in managing digital systems (e.g., PIMS, digital health systems), or related IT systems.
· Strong background in IT support, troubleshooting, and maintenance of digital health platforms.
· Experience in system integration and ensuring interoperability between IT systems.
· Familiarity with data security protocols, including data privacy regulations and best practices in health information management.
· Project management experience in IT-related initiatives is highly desirable.
Skills and Competencies:
· Technical proficiency in managing PIMS and digital health systems, with experience in troubleshooting and maintaining health information systems.
· Project management experience, with the ability to manage multiple priorities and timelines.
· Strong data management and analysis skills, with attention to detail and ensuring data integrity.
· Training and capacity-building skills, with the ability to provide hands-on support to PIMS and C+DDS users i.e health facility staff.
· Strong problem-solving abilities and experience resolving IT-related issues in health systems.
Benefits
Closing Date for Applications is 08th December 2024
For the Candidate with the required experience and passion for the role, Trocaire Offers a competitive package of salary and benefits.
please see job description attached.
To apply,
please send a copy of your CV and covering letter (quoting the job title
above) To https://apply.workable.com/trocaire/j/433C703173/
