Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
The Role
As a Pharmacy Technician, you will be front and center ensuring members get accurate orders on time. This hire is an important role for us to maintain our continually growing number of member orders. You will work closely with multiple teams to deliver an uncommonly seamless pharmacy experience for members.
We are located in Grand Prairie, TX. This hire is for a Full-time role. Pharmacy Hours are Monday to Friday, 8:30am - 5pm.
What You'll Do:
- Process prescription and OTC medication orders. This includes picking orders, packing them for shipment, and ensuring an organized working environment
- Troubleshoot order and shipping issues in partnership with the pharmacist, operations, and care teams
- Work side by side with a pharmacist to ensure the safe, accurate, and timely dispensing of medication
- Work with a multidisciplinary team of doctors, engineers, product managers, and more
- Find creative, fun, and professional ways to deliver the best possible experience for our patients
- Receive medication and packaging deliveries and be able to lift up to 15- 20 lbs boxes
What You'll Bring to the Team:
- High School Diploma or equivalent
- Registered as a Pharmacy Technician in the state of Texas
- Ability to work 40 hours per week
- Unrivaled empathy and patience when helping patients
- Ability to think quickly and work autonomously
- Strong organization skills and attention to detail
- Connection with the mission of Ro
Bonus Points:
- Previous pharmacy or fulfillment experience
- Inventory management experience
- PTCB certification, a plus!
Benefits + Perks:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
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