About Lucidya
Lucidya is one of the fastest-growing SaaS startups in the world & the leading social media analytics tool geared towards the Arabic language. By leveraging AI, Machine Learning & big data technologies, we are on a mission of helping businesses in the MENA region to understand and better serve their customers using our Media & Customer Intelligence products.
With an HQ in Riyadh and offices in different countries in the world, we are funded by the most reputable investors in the region and scaling rapidly to meet the increasing demand for our products.
Come and join the startup that has been named by the World Economic Forum as one the most promising startups in the MENA region … be part of the history we are making.
Summary:
This is a professional role involving the management and oversight of operational and strategic support consisting of multiple and diverse activities and programs. Coordinating organization-wide strategic planning and policy/procedure development.
The individual Will oversee the collection, reporting and interpretation of data and related information, and provide advice and consultation regarding implications. Will oversees performance development and management, and may oversee the development and operation of assigned services programs and/or projects.
Requirements
- Strong emphasis on understanding the principles, practices, and techniques of performance, along with proficiency in performance management concepts, methodology, and implementation techniques.
- Knowledge in developing/managing original research for business organizations, analysis of results into actionable items, and presentation of research and results.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of diverse teams.
- Skill in examining operations, formulating policy, and implementing new strategies and procedures.
- Ability to guide and integrate strategic planning processes, contributing to the development of organizational goals.
- A collaborative and adaptable approach to working within cross-functional teams.
- Knowledge and experience in the development of reporting and dashboards, enhancing real-time visibility into business performance.
- Proficiency to gather, analyze, and interpret data, identifying trends, patterns, and areas for improvement.
- Ability to identify and implement new technologies, tools, and methodologies to improve performance management and reporting processes.
Roles & Responsibilities:
- Develop and implement comprehensive long-term strategic plans aligned with organizational goals.
- Design, implement, and manage performance measures and key performance indicators (KPIs) to assess organizational performance.
- Utilize analytical skills to interpret data and provide actionable insights to enhance decision-making processes.
- Prepare and present regular reports on key performance metrics to leadership, highlighting areas for improvement and success.
- Work collaboratively with departmental staff to review and optimize operational processes, ensuring efficiency and effectiveness.
- Lead, execute, and supervise strategic projects, ensuring they align with the overall organizational strategy.
- Foster clear and effective communication of strategic plans and performance objectives to various stakeholders.
- Collaborate with internal departments, serving as a liaison.
- Coordinate strategic planning and goal development, monitoring the achievement of goals and objectives and providing regular updates.
- Provide integrative coordination for the planning, development, and implementation of comprehensive strategic projects.
- Oversee and monitor the performance of assigned operating units, ensuring compliance with policies and operating standards.
- Negotiate and manage contractual arrangements to support strategic initiatives and organizational objectives.
- Develop and document operating and administrative policies and procedures to ensure consistency and compliance.
- Contribute to the development and enhancement of leadership capabilities within the organization.
- Actively seek opportunities for continuous improvement in strategic planning processes and performance management.
- Coordinates human resources development, management, and administration functions.
- Identify performance monitoring gaps, clarify the implications of the gaps, and make recommendations as to how the gaps should be addressed.
- Performs miscellaneous job-related duties as assigned.
