People Strategy & Operations Manager

Overview

The People Strategy & Operations Manager is a key figure within the People organization, ensuring the efficient execution of People initiatives, and reports to the Director, People Strategy & Operations. This role is pivotal in bridging the gap between high-level strategy and day-to-day execution. By collaborating with People Team leaders and various organizational stakeholders, this role plays a critical role in translating strategic objectives into clear, actionable business deliverables. The People Strategy & Operations Manager ensures that People strategies are not only envisioned but effectively implemented and measurable, leading to tangible improvements in organizational performance. 

Responsibilities: 

• Strategic Alignment:
  • Partner with People leadership to understand the overall people strategy and translate it into a project roadmap, ensuring alignment with business goals and objectives
  • Identify project opportunities that address key People priorities and contribute to a positive employee experience
  • Analyze market trends and competitor best practices to inform project development and ensure the company remains competitive in attracting and retaining talent
  • Owns content preparation for all critical path People-related meetings and executive briefings (QBRs, Board, All Hands, etc.)
  • Helps to optimize the People Team operating model/structure, including communications and ways of working between People Business Partners and COEs to deliver People initiatives to the business in a timely, collaborative and seamless manner
  • Helps design and develop People priorities and processes that enable business results
• Project Management Expertise:
  • Lead and manage a diverse portfolio of People projects, ensuring on-time delivery and successful implementation
  • Develop and manage project plans, identify risks and dependencies, and implement effective change management strategies
  • Utilize project management methodologies (e.g., Agile, PMBOK) to keep projects organized and on track
  • Identify resource needs and collaborate with stakeholders to ensure efficient project execution
  • Leads special People projects as assigned, including scoping, planning and execution
• Elevating the Employee Experience:
  • EVP Activation: Develop and execute strategies to activate and promote the company's Employer Value Proposition (EVP), ensuring it resonates with target talent pools
  • Recruitment Branding: Collaborate with Marketing teams to develop and support employer branding initiatives that attract top talent
  • HR Transformation Storytelling:
    • Partner with People Team leaders to showcase the impact of HR transformation initiatives
    • Craft compelling narratives that translate complex data into clear and engaging stories for various audiences (e.g., employees, leadership)
  • Voice of the Customer: Regularly collect feedback through surveys and focus groups, and use the data to drive People team strategic initiative
• Building a Data-Driven HR Function:
  • Assist in developing and implementing HR measurement frameworks to track key metrics and demonstrate the value and impact of People initiatives
  • Utilize data analysis tools to identify trends, measure project success against KPIs, and generate reports for stakeholders
  • Designs and implements People team KPI dashboard and routinely communicates progress / actions needed to address gaps
• Promoting Recognition & Awards:
  • Oversee external recognition and awards programs, identifying opportunities and managing the nomination and submission process
• Collaboration & Communication:
  • Develop clear and concise communication plans to keep stakeholders informed and engaged throughout project life cycles
  • Collaborate effectively with various teams across the organization to ensure alignment and achieve goals

• Bachelor's degree in Human Resources, Business Administration, or a related field (preferred)
• Minimum 3-5 years of experience in project management, ideally within an HR or Talent Acquisition setting
• Knowledge of project management tools (Asana preferred)
• Proven track record of successfully leading and delivering complex projects on time, within budget, and aligned with strategic objectives
• Strong understanding of HR processes, best practices, and emerging trends
• Excellent communication, collaboration, and interpersonal skills
• Ability to manage multiple priorities and work effectively in a fast-paced environment
• Demonstrated ability to think strategically and translate complex information into clear and concise stories
• Proficiency in project management methodologies and tools (e.g., Agile, PMBOK)
• Experience with HR technology systems a plus
• Ability to work CST/EST hours in support of the organization

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of making a difference in the lives of educators, administrators, learners and researchers around the world, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. In our Remote-First approach to collaborating, you are also able to work the way that best fits your style and situation - whether that be remote, in one of our offices/rented spaces, or hybrid.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership - We have a bias toward action and empower teammates to make decisions.
• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Flexible/hybrid working 
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off 
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

 Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.