Workato is hiring a

People Partner, Sales & Customer Success

Palo Alto, United States

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

As a People Partner, you’ll help make Workato a great place to work and grow. You’ll work with business leaders, managers, and employees to strategize and implement systems, processes, and programs to help people succeed. 

The Role Of A People Partner at Workato

A People Partner provides people leadership and guidance to client groups while influencing and delivering on people initiatives aligned to business priorities. 

As key strategic partners, we help develop and drive talent strategies that unlock performance, enhance employee engagement, nurture our culture and set our teams up for success. You should be able to zoom out to see the whole picture and to develop the strategy, and then zoom in to drive tactical results. You are a highly credible, trusted partner and an advocate who displays excellent judgment and is experienced at providing expert advice and counsel at all levels across the business.  

As the People Partner for our globally-based Sales & Customer Success teams, you will work closely with their leadership to drive people strategies that align with our business goals. In this role, you’ll act as a trusted advisor while also being responsible for supporting operational HR activities, including those specific to US people operations. You will play a key part in scaling our people processes to meet the demands of our growing company and provide expert guidance on US employment law and HR best practices. 

Specifically you’ll be responsible for:

  • Partnering with your leaders to develop and execute HR strategies that align with business goals, with a strong focus on supporting growth and scalability in a fast-paced environment.
  • Supporting your business units with workforce planning, talent development, and retention strategies to ensure we have the right people in the right roles as we scale.
  • Being a knowledgeable, trusted, pragmatic, solutions-orientated partner to your leaders and business units.
  • Providing guidance on US-specific HR matters, including compliance with federal and state labor laws, employment regulations, and benefit programs.
  • Managing and resolving complex employee relations issues, providing both proactive and reactive support to managers and employees, ensuring fair and consistent handling.
  • Developing and implementing HR strategies that support key business objectives and drive overall organizational performance.
  • Providing guidance on US-specific HR matters, including compliance with federal and state labor laws, employment regulations, and benefit programs.
  • Being a strategic advisor on a wide range of people-related topics, including organizational design and effectiveness, talent management, strategic workforce planning, employee engagement, performance management, and other key HR initiatives.
  • Fostering a culture and environment of continuous improvement and high performance.
  • Leading and supporting organizational changes, ensuring smooth transitions for employees and teams during periods of rapid growth and change.
  • Leveraging people data and analytics to provide insights to leaders, identifying trends and making informed decisions regarding talent, performance, and engagement.
  • Supporting as needed in day-to-day HR operations such as onboarding, employee transitions, benefits administration, and employee inquiries, ensuring processes run smoothly.
  • Ensuring compliance with all labor laws and regulatory requirements, partnering with legal and HR leadership to mitigate risk and maintain best practices.
  • Partnering closely with HR colleagues and cross-functional teams to share best practices, align initiatives, and drive company-wide people strategies.

Skills & Experience

  • 4+ years of experience in an HR Business Partner or similar HR role, ideally in a high-growth tech or startup/scaleup environment.
  • Demonstrated experience supporting Sales / Customer Success / Go-To-Market teams.
  • Strong knowledge of US employment law, labor regulations, and HR compliance requirements with International labor law experience is a plus. 
  • Proven ability to work as a strategic advisor while also executing day-to-day tactical HR functions.  
  • Exceptional interpersonal and communication skills, with the ability to build trust and influence at all levels of the organization.
  • Experience in managing employee relations and conflict resolution in a fair and consistent manner.
  • Ability to thrive in a fast-paced, ever-changing environment, managing multiple priorities with agility.
  • Ability to synthesize information and use data analytics to inform decision-making and measure impact.
  • A passion for scaling culture, talent development, and contributing to a high-performance organization.
  • A proactive, problem-solving mindset with a strong focus on results and collaboration.

For California residents, total cash compensation will start at $125,000.00 (base + variable), plus equity and other perks and benefits

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