People Partner

We are proud to have a talented and diverse team of approximately 350 individuals across the globe, including both employees and contractors. Our culture is at the heart of everything we do, and the People Team’s mission is to create an exceptional work experience for every team member. We strive to provide limitless opportunities for growth and success within a culture that values individuality, fosters collaboration, and celebrates teamwork.

In this role, your primary focus will be supporting our UK team members (the headcount is approximately 70 right now), ensuring they feel valued and well-supported and are continuously developing their skills. You'll play a key role in helping them envision and achieve tailored career progression, inspiring excitement and confidence in their future at BrightLocal.

Our mission is to enable marketers to be brilliant at Local SEO. We do this by providing a platform that empowers marketers to become Local SEO experts, which in turn has a positive impact on their businesses.

Our 15,000+ customers in multiple countries rely on us to help them manage, improve and report on local SEO performance to their clients and stakeholders. Local SEO is a rapidly growing industry, and we are well-placed to accelerate our position as a market leader by improving, expanding and evolving our product suite to solve the biggest challenges our customers face.

About the Team

Reporting to the Head of People Experience, you’ll be part of an established global People team. This is a perfect opportunity for the right individual to play a crucial role in supporting our company's goal of becoming a high-performing winning team.

What you’ll be doing

• People Strategy: Working with the Head of People Experience to develop and execute a robust People Experience strategy that strengthens our culture across all our locations and enables every team member to feel fulfilled, appreciated and motivated to do the best work of their careers

• Team Support: Support leaders and line managers (in the UK) with all people and team challenges, guiding them to ensure that we are both compliant with employment law and treating them with utmost care and concern.

• Performance management: Support line managers (in the UK) in adopting best-practice performance management, such as goal setting, personal development plans, regular 1-2-1 reviews, 360 feedback, regular team meetings, and formal reviews.

• Talent Development: Develop and deliver training programs and career development plans that ensure all team members grow and develop their hard and soft skills

• Engagement and Culture: Own our team member surveys and drive initiatives that promote a positive work environment and enhance team member engagement.

• Data Analytics and Reporting: Lead our quarterly team member survey analysis and utilise our HRIS analytics to provide insights and recommendations to the team and other key HR metrics.