At Snappr, we're changing the world by making amazing photography accessible to everyone. We take on complex problems so that photographers, consumers, and businesses can connect in more than 200 cities around the world to create and access beautiful photos.
We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.
About the team:
Snappr is the largest on-demand marketplace for professional photography in the world. We are a team of driven, entrepreneurial individuals who are redefining photography everywhere. This is an awesome opportunity to be at the ground level of a rapidly growing product and to have a meaningful impact on its growth. The end result of everything you'll do at Snappr is more people capturing more of their most precious life moments. Our rocket ship has a seat open just for you.
About the role:
With our global footprint and hyper-growth, one of Snappr’s top priorities is to grow the quality of support we provide our rockstar employees in our Manila office. You will be challenged to be part of our People Operations team. You will play a key role in ensuring a positive employee experience by managing day-to-day HR activities, supporting employee relations, talent acquisition, compliance, and performance management. You will liaise between HR and the departments to address employee engagement and organizational development initiatives.
What you'll do:
HR Ticketing:
- Manage and respond to HR-related tickets for your assigned department/s through the HR ticketing system, ensuring timely and accurate resolution.
- Escalate complex or high-priority tickets to the appropriate HR or department leader.
Employee Lifecycle and Data Management
- Own employee lifecycle management from Pre-Onboarding to Offboarding)
- Maintain employee data and ensure that both Sprout and Rippling HRIs are accurate and truthful
- Measure and report various people metrics and recommend necessary initiatives/interventions
Employee Relations / Labor Relations
- Ensure adherence to government guidelines, and company policies and procedures
- Make sure that departmental practices align with company-wide HR standards
- Support stakeholders in implementing and enforcing Company guidelines and handbook provisions
Employee Engagement
- Support and organize company engagement activities to boost employee experience
Performance Management and Development
- Assist in implementing performance review systems, coaching managers on performance improvement, and driving employee development within your assigned department/s
- Partner with the Learning and Development team to identify and support training programs for employees to enhance their skills and professional growth.
Compensation and Benefits
- Collaborate with the HR team to manage payroll, benefits, and compensation issues for department employees.
- Track and monitor employee attendance], ensuring adherence to company attendance policies.
HR Projects
- Participate in company-wide HR initiatives and projects, providing insights and support from the perspective of your assigned department/s
What you’ll need:
- Excellent proficiency in written and spoken English
- At least 3 years of HR Generalist Experience, with a preference for HR Accounts Management
- Adequate knowledge of current labor rules and regulations
- Process-oriented and independent
- Experience in using HRIS (Rippling and/or Sprout is a plus!)
- Proficiency in using Google Spreadsheets
- Experience in using Project and Ticketing Management platforms (eg. ASANA, Wrike, Trello, etc)
- Strong quantitative and analytical skills
- A "let's get it done" mindset
Job benefits:
- Day 1 HMO (up to 2 dependents covered by the company)
- Transportation Allowance
- Company Equity
- Great workspace in Ortigas CBD
- Free daily meals
