People Operations Specialist

At Preply, we are unlocking human potential through learning.

We believe learning with a great tutor is life-changing. That’s why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global community of learners motivated. So far, over 32,000 tutors have given more than 15 million lessons to learners from over 175 countries.

Meet the team!

The People Operations team is responsible for the entire lifecycle of the employee journey at Preply, including onboarding and offboarding compliance, total rewards and benefits, HR systems and analytics as well as key HR projects such as employee engagement, career development and frameworks and others. 

What you’ll be doing:

• Full ownership of data processing of all People input such as new joiners, data changes, leavers and absence management (such as parental, maternity and other leaves) onto relevant People systems, ensuring 100% accuracy for payroll processing. (Big Plus if you have experience with Personio)
• Management of people operations Inbox, tickets and Personio conversations, query management and responding to relevant employee queries, escalating when necessary.
• Working with the outsourced payroll partner and internal Payroll Team, ensuring timely submission for payroll cutoff dates. 
• Liaise with multiple stakeholders such as People Partners, Talent Acquisition, and Hiring Managers to support them with questions to enhance the candidate experience.
• Manage benefit plans in Spain (Private Health insurance and flexible retribution) and provide support (communicate with vendors, troubleshoot employee queries, identify issues and propose solutions)
• Challenging and improving the current people operations processes so that they are optimized and leveraged globally.
• Ensuring that people operations SOPs are updated in a timely manner.
• Assisting team members with any ad hoc People projects.

What you need to succeed:

• You have 2+ years of experience in People Operations (onboarding, job changes and offboarding).
• You have extended knowledge in Spanish labor laws, regulations, and HR best practices.
• You have attention to detail and are meticulous about documentation.
• You have experience in handling contracts, letters and HR Documentation.
• You have excellent communication skills. Fluent in English and Spanish. 
• You demonstrate commitment to handling sensitive information with the utmost confidentiality and integrity.
• You have experience collaborating with global teams and cross functions.

Why you’ll love it at Preply:

• An open, collaborative, dynamic and diverse culture;
• A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development;
• A competitive financial package with equity, leave allowance and health insurance;
• Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub
• Access to free mental health support platforms;
• Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health; 
• The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!).

Our Principles

• Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.
• We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.
• Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.
• Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.
• Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.
• Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.
• Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.
• Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.
• Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.
• One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.

Diversity, Equity, and Inclusion

Preply is committed to creating a diverse and inclusive environment where people from all backgrounds can thrive. Different opinions and viewpoints are key ingredients in our success as a multicultural Ed-Tech company. 

Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status. Together, we are The World Class.