People Operations Specialist - FTC

Who we are, what we do & why we do it:

We are Dext - the world's leading accounting & bookkeeping automation software provider. Our products give businesses real-time visibility and control over spend, payments and expenses, and help accountants and bookkeepers reach new levels of efficiency when working with complex financial data workflows. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning, and emerging technologies to advance and improve the accounting process and data quality for all, making accounting more effortless.

Dext operates across Europe, North America and APAC, with an expanding SaaS product portfolio. We are now seeking a People Operations Specialist to streamline HR processes, enhance employee experience, and support organisational growth. This role specifically supports our people in the UK and Australia but is also involved in global projects on HRIS, reporting, performance management, and compensation & benefits.  🚀

It's a great opportunity to join our team on a fixed-term contract in the UK from mid-October to be part of one of the world's leading FinTech solution providers.

The role - what you’ll do:

The People Operations Specialist is a global role, with specific responsibility for the planning, delivery and tracking of our people processes throughout the employee lifecycle to provide excellent employee experience, working closely with the wider People Team and stakeholders across the business. 

People Operations:

• Manages, tracks and resolves employee queries via the helpdesk;
• Supports all employee lifecycle processes for starters, changes and leavers;
• Maintains HRIS data,  workflows and integrations (Hibob);
• Manages policy updates on the company intranet;
• Produces reports on employee data as required;
• Advises employees on Dext policies and provides support on ER cases.

Finance Operations:

• Manages Finance processes on behalf of the People Team, raising POs and ensuring supplier; invoices are processed;
• Supports Finance audits as requested.

Reward & Benefits:

• Payroll data preparation and submission;
• Benefits enrolment and management via third-party portal;
• Coordinates issuing of incentive and bonus plans.

Global Operations:

• Supports the delivery of global People processes, e.g. performance reviews, compensation reviews;
• Assists with coordination of global All Hands meetings;
• Opportunities to participate in other global People team projects.

About you - what we are looking for:

Below are our ideal requirements, but we hire on potential, not just on experience, and we know that some people are less likely to apply for a role if they don’t meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity and Inclusion commitments. 

• Strong written and verbal communication. Ability to adjust style to different audiences and levels of seniority;
• Effective time-management and prioritisation skills to cope with multiple and often conflicting deadlines;
• Extremely organised with meticulous attention to detail;
• Data-driven; can easily learn and adapt to new software and processes;
• Process-driven and systematic thinker;

• Sound knowledge of employment processes and regulations is preferable;
• Some knowledge of payroll and benefits requirements;

• Empathetic, takes an active interest in others’ concerns with an ability to pick up on cues about how they think/feel;
• Demonstrates curiosity and seeks opportunities for improvement;
• Resilient, approach challenges with a can-do attitude;
• Ability to bounce back from failures having learned from them;
• Always demonstrates kindness and respect to others.

What you will be part of - our values, culture and behaviours:

We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:

Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.

Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.

Be Together - We are one team. There is no such thing as individual success without team success.

Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. 🌟 Our behaviours guide us and inform how we communicate, collaborate and support each other. They are:

Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous!

What we will give you - the perks:

• Competitive salary;
• Flexible working;
• 25 days off plus bank holidays volunteering days, summer hours and a day off the week of your birthday;
• Employer-paid private medical insurance and health cash plan (Medicash - reloadable shopping cards, cinema ticket discounts, online discounts and more!);
• Cycle to work scheme;
• Access to LinkedIn Learning;
• Payroll giving;
• Income protection;
• Mental health support through Help@Hand.

See who you would be reporting to linkedin.com/in/janice-d-4755491