About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the Role
Highspot is looking for a UK based detail oriented, enthusiastic People Operations Specialist who is excited and energised by providing best in class employee experience. You will be hands-on, self-motivated, and familiar with the whole employee lifecycle. Working as part of a global HR team reporting into the Director, Global People Operations (based in the UK), you will be responsible for driving EMEA and ANZ People Operations by focusing on constantly evolving the function to meet global/local needs and driving regional and global HR Ops programmes and initiatives. In addition, you will support line managers and employees across EMEA and ANZ by partnering closely with the Director, HR EMEA ANZ with various BAU elements of HR coordination.
Responsibilities
- In an HR Advisory capacity, be the first point of contact for all Ops matters in EMEA and ANZ dealing with line manager and employee queries in a helpful and efficient manner.
- Maintain up to date employee records and/or changes in Workday and other HR systems. Attention to detail and data integrity are critical.
- Support with local reporting on attrition, vacation usage, employee rosters etc.
- Working in close conjunction with the Payroll Manager ensuring that payroll input and changes are accurately recorded and processed including speedy response to payroll queries.
- Be responsible for the onboarding of new starters in EMEA and ANZ, providing a best in class experience for all new starters.
- Responsible for all EMEA benefits administration working closely with internal Reward and third party benefits providers including researching and suggesting new benefits to enhance our benefits offering.
- Responsible for completing all paperwork related to employees such as new starters, salary changes, title changes, promotions, references, terminations, personal data changes, life events, and/or role changes.
- Constantly aiming to improve service delivery and employee experience by making recommendations and improvements on existing and new policies, processes and procedures.
- Working on EMEA and ANZ specific projects and initiatives to improve onboarding, employee engagement and morale as well as partnering with the People Operations team in Seattle on group-wide and/or global projects.
- Efficient and timely administration of AskHR service tickets via Jira.
- Seamless collaboration with G&A stakeholders including HR Business Partners, Recruitment, Legal, Finance, Accounting, IT and Facilities.
- This role will also play a critical role in ensuring that employee morale is high in the region and will be responsible for supporting a ‘one team’ culture.
- Assisting with DE&I projects that have an EMEA and ANZ focus.
Your Background
- Substantial experience in providing operational HR support to a German, French, Australian and UK workforce
- A strong understanding of UK, French, Australian and German employment legislation
- Strong communication skills, both written and spoken and the ability to present information to individuals as well as groups of employees
- An innate ability to build relationships across all levels of the organisation
- Ease and comfort with ambiguity - while there are some processes in place this role will have the autonomy to create the structure and processes needed as we scale and build out the EMEA and ANZ people function
- Previous experience of payroll and benefits administration is a must as well as the attention to detail that is required to ensure accuracy.
- Able to juggle multiple requests and deadlines with positivity and patience
- Experience of HRIS with a preference for Workday
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Benefits
Competitive compensation including equity so you feel like you have a piece of the pie
Flexible Leave Balance
Holiday week off between Christmas and New Year
Private medical insurance for you and your dependents
4 x death in service benefit
Income protection insurance
Company social events throughout the year
Meaningfully contribute to a compelling vision
Quarterly Recharge Fridays (paid days off for mental health recharge)
Access to Coaches and Therapists through Modern Health
Eligibility Checks
We carry out various eligibility and background checks as part of our recruiting process, including employment history, education verification and criminal records check. If you require further information let us know.
Highspot UK Candidate Privacy Notice
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
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