People Operations Specialist - Bangalore, India

What You’ll Be Doing

• Onboarding
• Onboard employees
• Manage record data and data entry, including right to work, passport/visa, and immigration applications.
• Partner with Talent & G&A teams to manage new hire data and ensure a seamless transition from candidate to new hire
• Coordinate applicable tax, benefits forms & agreements
• Help coordinate or purchase company equipment and swag.
• Conduct new hire orientations
• Assist with benefits enrollment processes


HRIS Management
• Assist with HRIS reporting and updating employee records (HRIS: Workday)
• Ensure timely follow-up on employment verifications
• Troubleshoot and resolve issues related to HRIS data and functionality to ensure accurate and up-to-date information.


Company Documentation
• Maintain and Suggest Improvements to Company Wiki & HR Information/Templates
• Oversee the organization and upkeep of the company wiki, ensuring that HR policies, procedures, and resources are accurate and accessible
• Regularly review and update HR information and templates (e.g., onboarding checklists, benefits guides, policy documents) to reflect current practices and legal requirements for the region.
• Collaborate with team members to identify and implement improvements to documentation, ensuring that it meets the needs of employees and aligns with best practices.
• Develop and maintain a centralized repository for HR documents and templates, ensuring they are easily retrievable and consistently formatted.


Offboarding
• Offboard employees.
• Prepare and send exit paperwork.
• Manage Asana board tasks and HRBP exit interviews feedback.
• Revoke system access and enter termination details in the HRIS
• Coordinate the return of company equipment.
• Ensure timely completion of offboarding tasks


Process Improvement
• Maintain Effective Employee Life Cycle Procedures: Collaborate with HR and cross-functional teams to design and refine processes that streamline the employee lifecycle, from onboarding to offboarding, ensuring a seamless and positive experience for all employees.
• Efficient Workflows: Analyze current workflows within the People function, identifying bottlenecks and areas for improvement. Propose and implement changes to optimize processes, reducing manual tasks and increasing overall efficiency.
• Document and Standardize Processes: Maintain comprehensive documentation for all People Ops processes, ensuring consistency and clarity. Regularly review and update these documents to reflect any changes in procedures or tools.


Communication and Engagement
• Act as an ambassador for Kong in all forms of communication with new hires and existing Kongers.
• Assist in the employee recognition programs and SWAG distribution.
• Manage wellness initiatives and other engagement activities.
• Communicate with team members via Slack channels and HRIS Workday Cases

What You’ll Bring

• Bachelor’s degree in Human Resources or a related field
• 1-2 years of experience as an HR Coordinator/Specialist working cross-functionally with global teams in a remote software startup 
• Passion for learning and adapting to new technologies
• Meticulous attention to detail, a love for working with data, and ability to maintain data accuracy
• Proficiency with G Suite, Workday, and advanced Excel skills (shortcuts, formula functions, pivot tables, charts)
• Fantastic organizational and time management skills with the ability to multitask in a fast-paced environment.
• Experience and confidence interacting with leadership
• Ability to recognize and act upon process improvement opportunities for efficiency
• Desire to learn and understand employment law (within region and globally)
• Excellent verbal and written communication skills
• Self-directed with the ability to manage time independently
• Ability to maintain confidentiality
• Works well under pressure and meets tight deadlines
• Full understanding of HR functions and best practices
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