The Role
As Wpromote, a seven- time AdAge Best Places to Work winner, continues to grow at a rapid pace, our People Operations team is seeking a motivated, growth and detail-oriented individual to provide support for onboarding, employee changes, offboarding, learning and development, employee relations and special projects. As the People Operations Generalist, you’ll use your can-do attitude and passion for people, organization, processes, and details to support the employee lifecycle. The ideal candidate will be an engagement ambassador, comfortable with handling highly confidential information, and will know how to prioritize work while understanding the balancing act of managing multiple projects simultaneously. This is a great opportunity to join a collaborative team and have a meaningful impact on the employee experience at Wpromote. You will report directly to our Director, People Operations.
At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.
We offer:
-Remote-first culture
-Unlimited PTO
-Extended Holiday break (Winter)
-Flexible schedules
-Work from anywhere options*
-100% paid parental leave
-401(k) matching
-Medical, Dental, Vision, Life, Pet Insurance
-Sponsored life insurance
-Short Term Disability insurance and additional voluntary insurance
-Annual Class Pass credits and more!
The anticipated annual salary for this role will range from $70,000 - $85,000, based on a variety of factors unique to each candidate, including skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and the respective state’s salary threshold for exempt employees. At Wpromote, pay ranges are subject to change and are based on specific market medians for similar jobs according to third-party salary benchmark surveys. Individual pay within that range can vary due to skills, experience, and available budget. The total compensation package for this role will include benefits (listed above).
*This position may be performed remotely in most states within the US, with some exclusions
**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!
***This position is not eligible for immigration sponsorship
Important Notice: Beware of Job Scams
Wpromote recruiting communications will only be sent through our official channels via
wpromote.com email addresses. If you see a posting elsewhere that is not reflected on
Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.
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You Will Be
- Supporting our employee lifecycle from on-boarding to off-boarding, including orientation, exit interviews, etc.
- First point of contact for employees on inquiries relating to benefits, policy interpretation, programs, and other people-related topics
- Owning the overall employee change process, including but not limited to processing (via Paycom HRIS) internal transfers, promotions, compensation changes, relocations, and departures
- Supporting the semi-monthly payroll process to ensure new hires, exits, pay changes, and Leaves of Absence are processed accurately and on time
- Pulling and auditing ad-hoc and regular reporting (headcount, terminations, new hires, promotions, EEO, etc.) to proactively ensure data integrity and accuracy, and assist in identifying and resolving issues as necessary
- Work closely with our benefits lead to support employees through the leave of absence process by determining eligibility, maintaining regular communication with employees and our vendor, and facilitating the return to work process
- Lead the involuntary exit process
- Ensure people-related documents are kept fresh and up to date on the Employee Resource Center
- Will be responsible for creating and maintaining SOPs
- Partnering with the People Operations team to provide comprehensive and consistent coaching and support to employees and managers on performance management, employee relations, and assist in proactively identifying talent needs
- Participating in the development, delivery, and evaluation of people programs: rewards cycles, surveys, performance reviews, employee resource groups (ERGS), etc.
- Assisting in policy implementation and rollout of new processes to ensure as positive an experience as possible for employees and managers
- Partnering with the People Operations team in identifying areas for process improvement within the People Operations department and overall agency
- Help foster an engaging, high-performance culture that lives by our core values: Cultivate Curiosity, Build Connections, Act with Respect, Deliver Excellence, and Celebrate Success
- Helping to maintain and grow the presence and effectiveness of our People Operations team
You Must Have
- 2-3+ years of experience in a fast-paced People Operations (Human Resources) role with a desire to learn and grow in your career
- Solid understanding and experience supporting compliance with employment law
- Strong attention to detail and problem-solving skills are essential in this role
- The ability to work independently. You operate with a high level of autonomy to balance and prioritize multiple competing responsibilities
- The ability to prioritize and adapt to changing business needs in a fast-paced environment
- Excellent relationship-building skills and can communicate with credibility to all levels of the organization
- Strong follow-through, judgment, and a can-do attitude
- Comfortable with HRIS reporting as well as managing and analyzing data using Excel and/or Google Sheets
- Exceptional interpersonal, written, and oral communication skills
- Ability to maintain and protect confidential data with great discretion, judgment, and professionalism
- Familiarity with Google Workspace (G Suite) is nice to have, but not essential
Nice to Have
- Media, digital marketing, technology or tech-enabled services. experience a plus
- Experience working with multiple HRIS platforms; Paycom experience a plus (our current HRIS/Payroll system)
- Ideally you are located in the Central Time Zone
Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
