People Operations Coordinator

What you'll do

• Coordination and processing of people-related data and documentation related to but not limited to onboarding, offboarding, payroll, contract extensions, and benefits for the US & Canadian markets. 
• Manage employee lifecycle processes such as onboarding, offboarding, contract extension and changes, right-to-work checks, leave management. 
• Organize, maintain, and ensure the accuracy of personnel records within the HRIS, payroll, and benefits platforms.  
• Provide a first-class level of support to employees based in the US & Canada, across Cision and Brandwatch, by helping to manage a People team inbox and responding to employee inquiries in a timely manner. 
• Work closely with our internal payroll team to collate and manage accurate and timely data before each pay cycle.  
• Engage with Talent Acquisition partners and IT to ensure procurement of IT equipment is issued for new starters in a timely fashion.  
• Conduct/ facilitate pre-employment reference checks liaising with a third-party vendor. 
• Work with the global People Operations HRIS team to conduct mass uploads into the system as 
• needed. 
• Support the People Partners with general administration and special projects as needed.  
• Liaise with the global People Operations reporting team to obtain data and insights as needed. 
• Regularly update the People knowledge hub (intranet) consisting of various employee forms, policy, and FAQ documents.
• Regularly review and maintain minimum wage requirements across all state locations by conducting audits on employee pay, updating minimum wage rates as necessary, and running monthly reports to implement updates.
• Process monthly accruals for hourly employees through a manual upload within the HRIS time management module, ensuring accurate accrual tracking.
• Approve pending time-off requests prior to payroll processing to ensure accurate timesheets and overtime calculations.
• Audit and review timecards for non-exempt employees to identify and correct issues such as incorrect overtime coding, improper straight-time hours within a workweek, excessive straighttime, and incorrect holiday coding.
• Generate timesheet reports each pay cycle to identify unapproved timesheets and send reminders to managers to approve pending timesheets before payroll closure.
• Manage the setup and removal of phone stipends within the HRIS, ensuring all actions are completed prior to payroll closure.
• Prior to each pay cycle, manually import time off from Start Center into UTM to ensure accurate overtime calculations for Bulletin employees. 

What you have

• Outstanding written and verbal English communication skills. 
• Minimum 2-3 years prior experience in similar role or field of work.
• Excellent MS Office Suite skills and experience.
• Experience with UKG is a plus.
• Detail orientated and have a structured approach to your daily tasks. 
• Comfortable working with data, numbers, and formulas within Excel, including functions like 
• Pivot tables, VLOOKUP, etc. 
• Confident with HRIS and employee data management systems.
• Eager to work in a global team and lean in to support other employee groups as needed.
• Service-minded, ‘Can do’, problem-solving attitude to both small and big tasks.