Why CBT Nuggets is a great place to work:
Work from anywhere. While we have an office in Eugene, Oregon, the majority of our team works remotely throughout the United States.
We take work-life balance seriously. You’ll work hard at CBT Nuggets, but you’ll also have plenty of time to relax and recharge. We recognize the importance of spending time with your family and friends — and having time for your hobbies and passions.
Enjoy creative freedom. Got ideas that could benefit our learners and organization? We embrace innovation. We are always open to new ideas — and welcome them from everyone on our team.
Get involved in great causes. NuggetLove, our charitable arm, is committed to making a difference. We support a wide range of issues ranging from education to social justice to supporting military personnel who are transitioning to civilian life.
SCOPE & GENERAL PURPOSE OF JOB
We are seeking a People Operations Coordinator who is passionate about creating a seamless and delightful employment experience for our distributed workforce. You will hone your project management skills as you own multiple projects to support our People team while providing top-notch internal customer service for our employees and managers.
The People Operations Coordinator is responsible for performing employee administrative-related duties and project management on a professional level to help ensure that the day-to-day operations of the company run smoothly and works closely with the Chief People Officer, Deputy People Officer, General Counsel, and all members of the CBT Nuggets team at large.
This position carries out various responsibilities in the following functional areas: various administrative tasks for end-to-end employee experience from recruitment to exit, supporting benefits enrollment and onboarding, internal compliance support, policy maintenance support, light IT support, managing our cell phone program end to end, various engagement activities and administrative support tasks, providing excellent customer service to employees at CBT Nuggets, and supporting NuggetLove philanthropy projects, as well as other duties as assigned.
MEASURES OF SUCCESS
- Strongly support CBT Nuggets' core values and Tenets
- Strong customer service mindset to support our amazing hybrid/remote team
- Exceptional attention to detail, problem solver, and a highly organized task master
- Quality verbal and written communication
- Willingness to pitch in wherever help is needed across the People team
- Quick learner who can take on working with Paycom or equivalent HRIS system and our Applicant Tracking System
- A collaborative and flexible style, with a passion for change and continuous improvement
PRIMARY RESPONSIBILITIES
- Help create an incredible employee experience by supporting recruitment, onboarding, and offboarding tasks for all CBT Nuggets employees
- Be a go-to person on the People team for employees to come to with any and all questions, support various administrative and informational announcements for the team-at-large
- Create People team process and procedure content for the Adept platform alongside our Deputy People Officer
- Support processing ongoing employee data and benefits management in HRIS and other people systems to ensure our people data is always top notch
- Light IT Duties alongside our Deputy People Officer
- Management of our company cell phone program and account
- Provide additional support to the People and Legal teams in areas such as benefits, immigration, leaves of absence, compliance and policy maintenance
- Support people data reporting and analytics
- Support NuggetLove philanthropy and community outreach projects such as free training donations and events sponsorships
- Provide support to team leads for team planning meetings and workshops, as well as team building activities and conflict resolution
EDUCATION REQUIRED
- Bachelor’s degree or 3 to 5 years of applicable work experience
TECHNICAL COMPETENCIES
- Strong Problem-Solving and Analytical Skills
- Impeccable Attention to Detail
- Thoroughness
- Ability to work independently with limited supervision
- Capacity to work in a fast-paced environment where things change quickly
- Ability to prioritize tasks and handle numerous assignments simultaneously
- Excellent organizational skills
- Excellent communication skills
- Familiarity with Microsoft Office and/or Google Docs, including Excel and/or Google Spreadsheets
ATTITUDE REQUIRED
- Honesty, humility, and integrity
- Inclusive and respectful
- Strong work ethic
- Passion for learning
- Comfortable with autonomy
- Eager to add new skills and grow professionally
- Being approachable
SKILLS THAT ARE PREFERRED, BUT NOT REQUIRED
- Curiosity
- Assertiveness
- A love of IT and/or technology
- Experience with Paycom and/or an Applicant Tracking System
- Experience in the social sciences or in operations/project management roles
CLASSIFICATION/COMPENSATION/BENEFITS
- This position is a part-time (20-30 hours per week) hourly position, not exempt under the Fair Labor Standards Act
- Compensation is dependent on experience and skill level
- Generous employee benefits
CBT NUGGETS MISSION
To continually improve the effectiveness of learning.
CBT NUGGETS BRAND COMPONENTS:
Position: The distinct point of difference our brand holds in the minds of our target audience.
- IT training you can trust.
Personality: The human traits that describe our brand as if it were a person.
-Passionate, empathetic, and accountable.
Promise: The consistent experience we commit to providing at every touchpoint.
- Learner First
Interviewing Tips
What you say doesn’t matter nearly as much as what you do. Prove to us that you have passion, attention to detail, a good work ethic, and are an independent thinker through your preparation for the interview. Imagine yourself as already having the job and focus on telling us how you will help CBT Nuggets accomplish its mission with your help.
Sign up for the free trial and learn about the CBT Nuggets offering. Every teammate at CBT Nuggets has to understand our customer and our product. Prepare as if you’re already on the team.
Don’t be nervous, there’s no reason to be. If you feel nervous, channel that energy into better use.
Smile, and enjoy the process.
Third-Party Solicitation
Headhunters and recruitment agencies may not directly submit applications for this job posting and are expressly prohibited from reaching out directly to any hiring managers or department heads via phone, email, LinkedIn, or other means of communication. All applications must be submitted directly by the job applicant."
Equal Opportunity/Affirmative Action Employer
CBT Nuggets provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender (sex), gender identification or expression, sexual orientation, marital status, national origin, age, veteran status, disability, genetic information, height, weight, physical appearance, hairstyle, need for reasonable accommodations, pregnancy, childbirth, lactation or familial status. In addition to federal law requirements, CBT Nuggets complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CBT Nuggets expressly prohibits any form of workplace harassment based on race, color, religion, gender (sex), gender identification or expression, sexual orientation, marital status, national origin, age, veteran status, disability, genetic information, height, weight, physical appearance, hairstyle, need for reasonable accommodations, pregnancy, childbirth, lactation or familial status. Improper interference with the ability of CBT Nuggets’ employees to perform their job duties may result in discipline up to and including discharge.
CBT Nuggets provides reasonable accommodations for qualified individuals who need accommodation for medical or religious reasons, as provided by law, in regards to candidate selection, job assignment, compensation, training, benefits, promotion, discipline, and termination, unless doing so would result in an undue hardship to CBT Nuggets. The Company is committed to engaging in an interactive process for qualified individuals seeking reasonable accommodations as provided by law.
CBT Nuggets actively maintains and regularly updates its Affirmative Action Program.
