People Operations Administrator

At Treatwell, we are committed to creating an engaging and consistent experience for our employees. We are looking for a skilled and proactive HR Administrator to join our team. In this role, you will enhance employee data accuracy, optimise existing processes, and provide global team support.

You will take ownership of people data systems and related processes, playing a crucial role in delivering a seamless experience in employee data management and compliance.

You will be responsible for: 

• Review and maintain data accuracy and quality within our people systems, overseeing the administration of contracts, policies, and processes, including onboarding and offboarding employees. 
• Process employee requests received through the ticketing system to ensure timely resolution and accurate record-keeping.
• Process monthly payroll, ensuring its accuracy and adherence to deadlines.
• Conduct regular audits of employee data in people systems to ensure compliance with local labor laws, regulations, and internal policies.
• Proactively identify opportunities to enhance and streamline current processes within People operations for increased efficiency.
• Lead comprehensive audits of current data and recommend impactful improvements.
• Manage HR-related vendors and contractors, ensuring service quality and cost efficiency while monitoring the effectiveness of outsourced services.
• Ensure compliance with workplace safety and health regulations, maintaining a safe environment for all employees.
• Manage employee benefits programs, including enrollment, communication, and compliance with regulations to ensure that employees are well-informed and supported.

Requirements

About you: 

• A desire to learn and contribute to process improvements in payroll operations.
• Basic understanding of data auditing to ensure accuracy and compliance.
• Proficiency in Excel and willingness to learn new systems, particularly HRIS (we use BambooHR), payroll system (we use Papaya) and employee ticketing system (Jira).
• Proactive and willing to collaborate effectively with a diverse global workforce.
• Detail-oriented with a passion for organisation.
• Ability to manage and prioritise multiple tasks in a high-demand environment while maintaining professionalism and a customer-focused mindset.
• Creative and enthusiastic, eager to suggest improvements and seek clarification when needed.
• Understanding the importance of handling sensitive and confidential information with integrity and discretion.