People Generalist

Brightcove is looking to hire a People Generalist for our Japan and APAC regions. In this role, you will report directly to the People Partner Manager, JAPAC  with a main focus on the JAPAC region partnering closely with our HR teams: HR Ops, Talent Acquisition, Talent Development, and Total Rewards located in the US. This role is a true generalist position (responsibilities will span across HR) that will partner closely with the business, and our HR teams to roll out programs. Everyday you will build trusted relationships and credibility across the organization. This role needs a solutions oriented person who is a systems thinker that can easily connect the dots, enjoys leveraging data/metrics to inform solutions, appreciates partnership with Finance, Legal, IT, Facilities, business leaders and is passionate about enhancing the employee experience as we continue to design a great culture at Brightcove within our JAPAC region.

Job Responsibilities

• Full life cycle recruiting across the JAPAC region, along with managing external recruiting agencies with a strong focus on hiring for diversity.  Revises job descriptions, opens reqs, interviews candidates, creation of interview plans, along with guidance on compensation.
• Manage open roles against headcount plan partnering with talent acquisition, finance, hr ops, and external agencies to ensure alignment and budget needs are met
• Partner with the HR Operations to facilitate employee changes including promotions, compensation and offboarding activities.
• Lead initiatives and create opportunities in Japan that foster a collaborative and "fun" performance based culture
• Play a key role in the development and implementation of engagement initiatives for employees  
• Work closely with the broader HRBP team on special projects such as performance management, employee engagement, talent development, and HR operations.
• Consult with HRBP team to develop solutions, programs, policies, and training, when appropriate
• Analyze trends and metrics (exit surveys, employee surveys, performance, etc.) to cultivate a culture of excellence and inclusion
• Under the guidance of management, facilitate solutions for employee relations issues and knowing when and how to direct questions and escalate matters when needed
• Conduct and create trend analysis reporting for existing employees
• Submit and manage start and exit process in partnership with HR Operations

Qualifications/Experience 

• 2+ years’ relevant human resources experience is required
• Business level English and fluent Japanese 
• Background working in a fast paced startup environment within a larger global organization is desired 
• Experience in full life cycle recruiting for junior to mid-level positions. Experience managing external recruiting vendors is desired. 
• Strong operational mindset with ability to apply creative work-arounds to design efficient and logical workflows in partnership with HR Ops for headcount management, recruiting, metrics reporting, and HR dashboard creation. 
• Experience leveraging HR metrics to inform policies, practices, drive solutions, and support the design of a center of excellence within HR
• Ability to handle multiple projects with strong project management skills
• Curious in nature, willing to ask questions and seek guidance when an answer is not known
• Ability to work well under limited supervision, as well as, a collaborative team environment with a proven track record of taking initiative
• Solid judgment and demonstrated understanding of when and how to share critical business information
• High level of maturity, discretion, initiative and professionalism required
• Must be organized and detail-oriented with a focus on interpersonal and relationship building skills; Strong written and verbal communication skills
• Familiarity with Japan Country laws which govern policies and practices of hiring, compensation, benefits and employment
• Thorough and demonstrated knowledge of MS Excel, and Google Workplace; Knowledge of Greenhouse (ATS) a plus

Special Conditions

• 100% work from office role (PMO Tamachi, 5-31-17 Shiba, Minato-ku, Tokyo 108-0014)
• Business level English and fluent Japanese

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, and we actively support a culture where inclusion and growth are at the center. We hire, recognize, and promote employees who are committed to these same ideals. We value collaboration, creativity, work/life balance, professional growth, and creating an empowering space for open communication. No matter where our employees work, remotely or in one of our global offices, employees have plenty of opportunities to meet colleagues and celebrate a variety of personal interests and perspectives. 

Our Tokyo office is located at PMO Tamachi 9th floor, 5-31-17 Shiba, Minato-ku, Tokyo 108-0014, within a 3 minute walking distance from JR TAMACHI station and Toei Mita/Asakusa line MITA station.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email [email protected].

The Brightcove Privacy Policy explains the processing and purposes of any personal information.

BC21029