CookUnity is hiring a

People Experience Specialist

Buenos Aires, Argentina

CookUnity is a chef-to-you marketplace connecting talented chefs with consumers, revolutionizing meal delivery. We bring small-batch, restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. With over 100 inspired chefs from cities like NYC, LA, Austin, and more, our weekly subscription offers a wide range of hand-crafted meals to cater to various palates and dietary preferences.

By delivering over 1 million meals per month, we're also empowering working chefs, tripling their income, and supporting their growth. CookUnity believes in fueling stronger communities, partnering with Food Bank For New York City to combat food insecurity across all five boroughs.

The role:

As the People Experience Specialist, you will play a pivotal role in shaping a positive and engaging employee onboarding experience. Reporting to the People Experience & Culture Manager, you will be responsible for designing and executing onboarding programs tailored to each department, collecting and analyzing feedback to enhance the onboarding process, and revamping new hire communications to ensure clarity and effectiveness. Additionally, you will oversee the offboarding process, handle employee benefits management, and support special projects as needed. Your work will have a direct impact on creating a welcoming and supportive environment for new hires, fostering their integration into the company culture, and driving employee engagement and retention.

 

Responsibilities:

  • Onboarding Program Development:

    • Collaborate with department heads to design customized onboarding programs for each team.
    • Develop and maintain onboarding materials, including guides and training resources.
    • Track new hire attendance and monitor the effectiveness of the onboarding process.
    • Oversee all US onboarding documentation, including I9 forms, employee handbooks, and necessary paperwork for new hires, ensuring legal compliance.
  • Feedback:

    • Gather feedback from new hires and trainers to continuously improve the onboarding experience.
    • Analyze onboarding metrics and trends to identify areas for enhancement and optimization.
  • Revamp New Hire Communications:

    • Enhance and streamline new hire communications, including welcome emails, pre-reading materials, and instructional guides.
    • Ensure clear and consistent communication throughout the onboarding journey to provide a seamless experience for new hires.

    Off-boarding

    • Handle the offboarding process end-to-end, ensuring compliance with all processes.
    • Send off-boarding surveys and collect data to inform retention efforts.
    • Maintain an up-to-date employee benefits database.

    Special Projects:

    • Support in-person week coordination and logistics.
    • Assist with merchandise orders and distribution.
    • Manage employee benefits administration and coordination.

Minimum Requirements:

  • Proven experience in designing and implementing onboarding programs.
  • Strong communication skills, both written and verbal, with proficiency in English.
  • Ability to collaborate effectively with cross-functional teams and department heads.
  • Exceptional organizational skills and attention to detail.
  • Ability to work in a hybrid manner: 2-3 days/week in the office (Palermo, BA)

Preferred requirements:

  • Experience with remote onboarding and working in a remote company environment.
  • Familiarity with employee benefits management and coordination.
  • Ability to adapt to a fast-paced and dynamic work environment.
  • Proficiency in tools such as Notion, Google Sheets, Monday, Deel, and ADP.

Benefits

💸 Get paid in USD, Crypto, Euro, ARS. Whatever your choice! We use Deel to make things easier for you!

⛱ Enjoy 15 days of vacation each year from the start date.

🎄 16 fully paid Argentinean holidays.

🕯 Compassionate Leave: 3-5 days each time the need arises.

🐣 Family leave of 12 weeks for primary caregiver and 6 weeks for secondary caregiver, fully paid.

🧘🏻‍♀️Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform

🧑‍🏫 Personalized English coach

Only apply with an updated CV in English

 

If you’re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

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