Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.
Trustpilot is embarking on an exciting global growth journey and as part of that, we are seeking a People Director to be part of the People Leadership Team. You will report into our Chief People Officer and act as a key people leader for all stakeholders within our Product, Technology & Digital Enablement teams.
As People Director, you’ll partner closely with business leaders to drive both strategic vision and day-to-day impact. You’ll lead global initiatives, refine processes, and implement people strategies that empower teams to perform at their best and deliver outstanding results. You’ll be passionate about the Trustie experience and using world-class people practices to drive results and support our mission to be a destination employer.
This is a critical role—Product, Technology, and Digital Enablement are pivotal to Trustpilot’s success, and their growth will shape the company's future. As People Director you will help to unlock the full potential of these teams playing a key role in propelling Trustpilot towards its vision to become the universal symbol of trust.
What you’ll be doing:
- Partner with the Product, Technology & Digital Enablement Leadership teams to fast-track the development of strong leadership capabilities at all levels and to ensure strong succession planning within these business areas.
- Act as a trusted advisor to the Product, Technology & Digital Enablement Executive leaders and their direct reports to enable and empower the leaders to succeed.
- Develop and lead a small team of People Business Partners, based in London and New York, reporting directly into you.
- Help design the evolution of the Product, Technology & Digital Enablement Leadership organisation to support rapid organisational growth.
- Have global accountability for the implementation of the strategic initiatives laid out in the People Plan, as well as driving key projects and people processes.
- Partner with the Talent Acquisition Team to ensure an effective working relationship that allows us to source the right capabilities in the right markets.
- Champion our mission, vision, values and employee experience both inside and outside the organization.
Who you are:
- A senior People Business Partner within a global organization, preferably in a fast-paced, high growth Corporate environment
- Strong understanding of how to grow and scale teams at an exponential rate with excellent good knowledge of the employee life cycle end-to-end.
- Have the gravitas to communicate well thought out ideas and processes to management based on accurate data and take accountability when debating the best course of action for the business.
- Experience of influencing and advising leadership and senior management on all people related matters.
- Highly inclusive, collaborative people leader with a track record of growing capability and attracting diverse talent.
- A proven track record in operating autonomously and under pressure at an operational and strategic level across complex organisations and with a high level of ambiguity.
- Strong people leadership experience, developing and supporting People Business Partners.
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
- Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
- Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
- Employee discounts to restaurants and shops
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences and how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!
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About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
