People Business Partner

Civica provides critical services to citizens across the world. We’ve been 22 years in the making and have grown every year of our existence – an unparalleled success story in our sector. With core customers in UK, APAC and North America we support over 100m citizens.

With a clear vision to become a Gov Tech Champion, Civica has grown through acquisition and its now time to consolidate and drive scalable value for us to live up to our huge potential. That means we need each function to have clear purpose, ability to execute at speed without compromising quality and be on the front foot in developing and delivering tools which make it easy to do business with us.

For Business Partnering this means building influential relations with the business to ensure a 2-way dialogue focused on building, maintaining and growing our return on people investment. It covers a broad range of opportunities from facilitation to performance management, to talent management, to engagement and beyond. As a result, it’s a mix of strategic and tactical.

Requirements

What you'll need to be successful in this role

• Demonstrated success as a business partner supporting senior leadership, key stakeholders, and the wider People team in a matrixed organisation.
• Experience as an HR Business Partner generalist, preferably within an established Tech/Software organisation.
• Exceptional ability to engage with line management at all levels; a proactive "over-communicator" and able to work in hybrid work settings.
• Expertise in improving line management capability, embedding frameworks (e.g., OKRs), delivering change management programs, including training and support mechanisms to drive transformation.
• Have executed HR initiatives, such as performance management, talent planning, and career development, ensuring leaders are equipped to manage their teams effectively.
• Expertise in synthesising data, turning into meaningful insights.
• Motivated by seeing your work deliver impactful business improvement

Benefits

Why you'll love working with us.

We set clear goals, celebrate achievements, and provide the tools and support you need to perform at your best.

Joining Civica means being part of a team where your contributions are valued.  You’ll benefit from clear growth opportunities, a supportive culture, impactful work and rewards tied to your success.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer 3 days per year for a charity of your choice at full pay.

Flexible Work – This is a hybrid role, offering flexibility to work both remotely and in the office.  You’ll enjoy the benefits of in-person collaboration for innovation and teamwork, balanced with the convenience of working from home to support focus and flexibility.

Apply for this job - Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.