Payroll Tax Amendment Manager

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week.

Essential Job Duties

At BambooHR, we’re all about growth, collaboration, and setting people free to do great work. As the Payroll Tax Amendment Manager, you’re not just leading a team—you’re guiding them to greatness. You’ll be at the helm of the Payroll Services Amendment team, ensuring everything runs smoother than a freshly ironed shirt. If KPIs and exceptional customer experiences are your jam, this role is for you!

Specifically, you will:

• Be the captain of your team’s performance ship, steering them toward their goals and making sure they hit those sweet KPIs.
• Communicate team goals with flair, tying them back to BambooHR’s mission to set people free to do great work—because everything we do should make an impact!
• Keep a close eye on the numbers by generating and reviewing KPI reports, always looking for ways to improve and celebrate those wins.
• Regularly share the team’s victories and challenges with leadership—no win is too small to celebrate!
• Be open to shaking things up to increase efficiency and improve the customer journey. If there’s a better way to do something, you’ll find it.
• Lead team meetings and one-on-ones that are more motivating than your morning coffee, keeping the team inspired and on track.
• Build strong relationships with your team, providing coaching and course corrections that help them grow.
• Have those tough but necessary conversations to help your team members reach their full potential.
• Stick to BambooHR’s HR policies while bringing your own flair to hiring, performance management, and everything in between.
• Collaborate across departments to improve processes, projects, and overall customer experiences.
• Resolve and prevent client escalations—making sure every client feels like they’re our only client.
• Model BambooHR’s values like the superstar you are.
• Ensure your team’s training is top-notch and communication is crystal clear.
• Audit team processes to ensure accuracy and keep things running like a well-oiled machine.
• And of course, tackle any other duties that come your way with enthusiasm!

What You Need to Get the Job Done:

• 3-5 years of experience managing teams and processing payroll tax filings/amendments.
• A deep understanding of tax agency and filing requirements.
• Strong interpersonal and customer service skills—because people should love working with you.
• Exceptional organizational skills and attention to detail—you can spot a typo from a mile away.
• The ability to stay cool under pressure in a high-paced environment.

What Will Make Us REALLY Love You:

• Experience with payroll tax filing systems—bonus points if you can teach us a thing or two.
• A desire to be a lifelong learner, always looking for ways to improve yourself and the team.
• A passion for connecting with others and being a team player—especially when the task is outside your original scope.
• A strong belief in BambooHR’s core values—because culture is everything here.

What You'll Love About Us

• Great Company Culture. We’ve been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor,  & Comparably for our great workplace culture.
• Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
• Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!
• Health Benefits. Medical with HSA and FSA options, dental, and vision.
• Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
• Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus.
• Give back.  Get paid to give your time to the community: ask us about this!
• Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses.
• Amazing Office Amenities. We’ve got incredible benefits at our Draper headquarters including a full size gym, pickleball courts, a great office cafe, and free fountain drinks! Ask us more about our office!
• In-Person Onboarding! All new hires get to experience our in-person onboarding class, Bamboo Beginnings, at our Draper, UT headquarters! Ask us more about Bamboo Beginnings!
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.