Payroll and Benefits Manager

About Pair Team

Pair Team is on a mission to connect underserved communities to high quality care as a tech-enabled medical group focused on high-risk Medicaid and Duals patients. Their novel whole-person care model - social, clinical, behavioral - is quarterbacked by a multidisciplinary care team across their network of shelters, food pantries, and other community partners leveraging Arc, their proprietary care management platform. Pair Team is one of the largest providers of a high-needs case management benefit in California and on track to build the country's largest clinically-integrated network of community-based organizations. They have demonstrated an ability to engage a hard to reach patient population and address gaps in care, including a 56% reduction in ED visits and a 26% reduction in hospital admissions.

• Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team
• Axios: Pair Team collects $9M for Medicaid-based care

About the Opportunity

As our Payroll and Benefits Manager, you will be responsible for overseeing all payroll and benefits processes. You will ensure the accurate and timely processing of payroll for our nationwide, remote team of hourly & salaried employees as well as independent contractors. In addition, you will manage  tax and compliance obligations, and coordinate employee benefits programs. This role requires a highly organized individual with strong knowledge of payroll processes, tax regulations, and benefits administration. You will collaborate closely with the People and Finance teams to support our growing employee base and ensure compliance with federal, state, and local regulations.

This is a fully remote position reporting up to the Head of People.

What You’ll Do

• Manage multi-state, end-to-end payroll processing for all hourly and salaried employees and contractors, ensuring accuracy and timeliness.
• Troubleshoot and resolve any payroll-related issues or discrepancies in a timely manner.
• Ensure compliance with federal, state, and local tax requirements, including registration, reporting, and filing.
• Oversee the administration of benefits programs, including health insurance, 401(k), and other benefits.
• Manage open enrollment periods, ensuring employees have the necessary information to make informed choices.
• Collaborate with brokers and vendors to ensure benefit offerings are competitive and cost-effective.
• Manage year-end processes, including preparing W-2s and 1099 forms in partnership with our payroll provider.
• Act as a primary point of contact for employees regarding payroll & benefits inquiries.
• Create Standard Operating Procedures for payroll and benefits administration to support organizational growth.

What You’ll Need 

• 3+ years of experience in multi-state payroll processing, benefits administration, and payroll compliance
• Strong knowledge of federal, state, and local payroll tax regulations, as well as employment laws
• Experience with HRIS and payroll software (Rippling is a plus)
• Knowledge of employee benefits programs and regulations (ERISA, ACA, HIPAA)
• Exceptional attention to detail and organizational skills
• Strong analytical and problem-solving skills
• Excellent communication skills and ability to interact effectively with employees at all levels of the organization
• Experience in a fast-paced, high-growth environment

Our Values

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

Because We Value You

• Competitive salary: $110,000- $120,000
• Equity compensation package
• Flexible vacation policy – take the time you need to recharge
• Comprehensive health, vision & dental insurance
• $50 employer contribution to active HSA accounts
• 401k through Guideline
• Life insurance and AD&D
• Work entirely from the comfort of your own home
• Monthly $100 work from home expense stipend 
• We provide the equipment needed for the role
• Opportunity for rapid career progression with plenty of room for personal growth!