capital.com is hiring a

Payment Solution Manager

London, United Kingdom
We’re looking for a dynamic and results driven Payment Solutions Manager to join our team. This role will oversee the evaluation and onboarding of payment solutions to enhance customer experience, satisfaction and to drive business growth. The Payment Solutions Manager will play a pivotal role in managing relationships with PSPs and optimizing payment processes. If you are enthusiastic, flexible and thrive in a challenging and diverse role, we want to hear from you!

Responsibilities:

  • Managing the payment solutions team
  • Managing multiple stakeholders, including (but not limited to) Finance, Compliance, Risk, Back-Office, Customer Support
  • Supporting the evaluation and onboarding of new payment providers including not not limited to:
  • Facilitating Non-Disclosure agreement conversations
  • Completing due diligence assessments of payments providers
  • Facilitating contract discussions between parties
  • Working alongside development to ensure the smooth release of new payment products
  • Support the management of payment provider relationships
  • Generate and deliver business reviews with PSPs
  • Coordinate with internal teams and support in the escalation of issues with PSPs
  • Support user management in PSP platforms

Requirements:

  • Previous experience working in with a Fintech
  • Experience dealing with payment solutions and payment operations.
  • Excellent negotiation and relationship management abilities
  • Experience with analysing data through excel
  • Attention to details and ability to multitask in essential
  • Strong leadership and communication skills
  • Proficiency in payment platforms and reporting tools

In return, you will receive:

  • Competitive Salary
  • International Team Collaboration
  • State-of-the-art Equipment
  • Generous Annual Leave Policy
  • Employee Referral Program
  • Comprehensive Private Medical Insurance
  • Annual Global Performance Review Cycle
  • Annual discretionary bonus.

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