The Opportunity
- Helping to successfully process growing volume of international and domestic payments
- Verify beneficiary account details to ensure they are accurate and adhere to AML regulations and internal policies
- Working closely with payment partners and banks to identify and resolve payment issues promptly
- Identify and report processing inefficiencies and help to resolve
- Review, improve and maintain payment formatting rules to reduce payment issues
- Work closely with Compliance team to review and improve internal policies to reduce friction in the AML process
- Communicate with payers directly via email and call to resolve issues and prevent delays
Here’s What We’re Looking For:
- Undergraduate Degree along with an interest in financial services or operations
- Deadline focussed with strong organizational skills and exceptional attention to detail
- Fluent English and Spanish, written and spoken, other languages are an advantage
- Possess a willingness and eagerness to learn
- Ability to work independently and drive projects to completion in a fast-paced environment
- Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)
- Passion for problem solving and helping customers
- Highly effective communication skills
- A positive, can-do attitude, motivated to drive ongoing, continuous improvement
- Experience in finance, banking operations or transactional reconciliation is an advantage
What We Offer:
- Competitive compensation, including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.
